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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

415

55

32

13

18

533

ratings over the past year

Displaying all 16,964 reviews
Trusted Customer
11 months ago
Date of purchase: 28/09/2023
Fast delivery, well wrapped against a drizzly day, easy to arrange. Delivery wasn’t able to as close to the house as I would like due to manual handling, but overall would recommend highly.
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback. We strive in ensuring our customers are happy and receive high quality products. We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Courteous delivery. Customer services sorted out a problem quickly
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are glad to hear that your issues got resolved promptly. We do apologise for the issue you accrued with your first order. We hope to serve you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 06/10/2023
Excellent service and the transport co. Very helpful and accommodating
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear such positive feedback about your experience with us. We always want to ensure our customers receive first class service. We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 03/10/2023
Very quick and great delivery driver with a positive attitude, whats not to like.
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! it is great to hear such positive feedback! We always want to ensure our customers receive first class service. We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
Brilliant kept informed about the delivery
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback, It is great to hear such positive feedback. We are so glad you received first class service. We want to ensure our customers receive high quality products for a very valuable price.
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MA
Martyn
Basildon
11 months ago
Date of purchase: 02/10/2023
What Martyn said about White Horse Energy:
Good all went well
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It Is great to hear such positive feedback! We look forward to serving you again in the future.
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PJ
Peter Jeffery
11 months ago
Date of purchase: 08/10/2023
What Peter Jeffery said about White Horse Energy:
The actual quality of the pellets and condition they arrive in are good. However, you need to consider a different delivery service as they struggle getting the product onto our drive. When contacte
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Chloe
White Horse Energy
9 months ago
Thank you for your feedback! All feedback is really appreciated. We always want to ensure out customers receive first class service throughout the whole delivery process so I am ever so sorry that you did not receive this. Unfortunately we do only offer kerbside delivery anything past this is down to the driver on the day. We hope to serve you again in the future.
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CC
Cathy Curtis
11 months ago
Date of purchase: 28/09/2023
What Cathy Curtis said about White Horse Energy:
Good service - a lovely pallet of kiln-dried logs. Thank you
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear such positive feedback regarding your experience and our products. We strive in ensuring our customers receive first class service. We look forward to serving you again in the future.
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IM
Ian Martin
East Chiltington, Lewes
11 months ago
Date of purchase: 29/09/2023
What Ian Martin said about White Horse Energy:
Delivery was prompt and as promised. The kindling was however missing. Your office quickly rectified that and it turned up within a couple of days.
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear such positive feedback regarding your delivery experience. its great to hear that our team quickly rectified the missing kindling. We look forward to serving you again in the future.
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PG
Peter Grieve
11 months ago
Date of purchase: 28/09/2023
What Peter Grieve said about White Horse Energy:
Great service and the kiln dried oak burns slowly but very cleanly. Pallet arrived promptly and was completely covered to keep the wood dry .
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback regarding your experience with us. We strive in ensuring our customer receive first class service. We look forward to serving you again in the future.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.