What Jonathan Mccauley said about White Horse Energy:
Highly recommend, quality product burns really well. Quick shipping and delivery. The pallet was full, packed well no dead space excellent.
Chloe
White Horse Energy
11 months ago
Thank your feedback! Its great to hear such positive feedback regarding your experience with us. We strive in giving our customers the best quality product. We look forward to serving you again in the future.
Product reviews
Delivery : Exceptional
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Information on their website about the features of each wood type are very helpful and most certainly do I agree with their statements about ash! We have had birch more than once and oak from them bu
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback about our website and our order process. I do apologise for the wrapping on our crate. We will be sure to pass this information on to our delivery company.
Product reviews
Ash is king (in my opinion) for the domestic customer.
Burn rate, heat and flame amount are just right.
Our fire is open, rather than being a ‘burner’
Delivery : Exceptional
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Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Helpful delivery driver, products came quicker than expected but tracking was not good. I would use again.
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear such positive feedback regarding our products and delivery. We strive in ensuring our customers receive first class service. We Will be sure to pass this information on regarding the tracking system. We look forward to serving you again in the future.
Product reviews
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Always a good service. Product is competitively priced, well packaged and delivered without delay in the expected time frame.
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in ensuring our customers received top quality products for a great value. We look forward to serving you again in the future.
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JD
James Doran
11 months ago
Date of purchase: 26/09/2023
What James Doran said about White Horse Energy:
The team at White Horse Energy are great at respondong to queries.
The products are always 1st class. Well packaged and wrapped and are exactly as described.
I don't think I would get my logs from a
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback our service, ordering process and delivery. We strive in ensuring our customers receive first class service through out the process. We look forward to serving you again in the future.
Product reviews
Great service on the phone.
Products are superb and well wrapped and packaged.
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JP
Jill Philpott
Hanging Houghton
11 months ago
Date of purchase: 01/10/2023
What Jill Philpott said about White Horse Energy:
Service was excellent. There was some confusion re delivery but that was my fault. The driver was most attentive
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback regarding your recent delivery experience. We look forward to serving you again in the future.
Product reviews
The reasons l gave on the previous page
Delivery : Exceptional
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NP
Neil Petrie
11 months ago
Date of purchase: 29/09/2023
What Neil Petrie said about White Horse Energy:
The logs are great quality, very well packaged. Delivery was later in the day than expected but all worked out in the end
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its is great to hear such positive feedback about our products and packaging. We strive to ensure our customers receive first class products. We look forwarding to serving you again in the future.
Product reviews
The logs are great quality, very well packaged. Delivery was later in the day than expected but all worked out in the end
Delivery : Excellent
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OW
Oliver Whear
11 months ago
Date of purchase: 05/10/2023
What Oliver Whear said about White Horse Energy:
Good, delivery arrived on the day expected, quality is good, wood well cut and stacked
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear such positive feedback regarding your experience with us. We strive in ensuring our customers receive first class service.
Product reviews
Delivery : Exceptional
Chloe
White Horse Energy
11 months ago
Thank you for such great feedback regarding our products, We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 02/10/2023
On time, pleasant phone contact and courteous service.
Wood looks fine and well cut.
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback about your experience with us. We look forward to serving you again in the future.
Product reviews
Checked wood and it looks good. Used their product before and it was very good.
Delivery : Exceptional
Chloe
White Horse Energy
11 months ago
Its great to hear such positive feedback about our products. We hope you enjoy your logs.
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Top delivery driver
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such positive feedback about the driver, we will be sure to pass this information on to our delivery company. We look forward to serving you again in the future.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.