Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

18

514

ratings over the past year

Displaying all 16,964 reviews
Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Great serve. Shame about the external courier who didn't contact in advance and left the delivery in a very awkward position.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! I would like to profusely apologise for your experience with our delivery company, We will be sure to pass this information on to them to ensure this does not happen again. We hope to serve you again in the future.
0
Share
Trusted Customer
11 months ago
Date of purchase: 19/09/2023
Service was great- we wanted to pick pellets up from courier and that was fine.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback. Its great to hear positive feedback regarding your service and picking up the pellets.
Product reviews

0
Share
HM
Hazel Maddox
11 months ago
Date of purchase: 29/09/2023
What Hazel Maddox said about White Horse Energy:
Excellent service very happy customer
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear such positive feedback about your experience through out our ordering/ delivery process. We always want to ensure our customers receive first class service. We look forward to serving you again in the future.
Product reviews

0
Share
AM
Anthony Meakin
11 months ago
Date of purchase: 27/09/2023
What Anthony Meakin said about White Horse Energy:
Another delivery of first class logs delivered by a very obliging driver. The same guy as always.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear such great words about our products and your delivery experience. We Always want to ensure our customer receive first class service.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Excellent wood and service. Fast and efficient delivery
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear you received first class service. We always want to ensure our customers are Happy throughout our ordering/delivery process. We look forward to serving you again in the future.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 30/09/2023
Shipped quickly with no fuss . Then had a call from the delivery company to arrange the delivery when it suited me .
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! Its great to hear you received a great experience with our delivery company, We will be sure to pass this great feedback on to our delivery company.
Product reviews

0
Share
JS
John Shields
11 months ago
Date of purchase: 02/10/2023
What John Shields said about White Horse Energy:
Great service and an excellent product.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear that you received first class service, We strive in ensuring our customer are always happy. We hope you enjoy your logs and we look forward to serving you again in the future.
Product reviews

0
Share
JH
Joseph Anthony Hall
11 months ago
Date of purchase: 06/10/2023
What Joseph Anthony Hall said about White Horse Energy:
always good service and price, you use a great delivery company (Elldis) who employ very good drivers
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear such great words regarding our service, price and your delivery experience. We strive in ensuring our customers receive first class service.
Product reviews

0
Share
HN
Helen Niles
11 months ago
Date of purchase: 05/10/2023
What Helen Niles said about White Horse Energy:
Excellent and speedy service and delivery. Communication was also excellent, was well informed as to when delivery would be, received a courtesy call the day before
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear such positive feedback about your overall experience with us. We strive in ensuring our customer receive a first class experience. We look forward to serving you again in the future.
0
Share
MW
Mary Wright
11 months ago
Date of purchase: 06/10/2023
What Mary Wright said about White Horse Energy:
Delivery on time after a phone call saying what time he would arrive. The driver kindly put it into the the garage for us.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear you received a first class delivery experience, We will be sure to pass this great feedback onto our delivery company. We look forward to serving you again in the future.
0
Share
Not received a review invite?
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Read all
01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.