Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

18

514

ratings over the past year

Displaying all 16,964 reviews
CH
Christopher Le Hardy
Village
11 months ago
Date of purchase: 28/09/2023
What Christopher Le Hardy said about White Horse Energy:
Quick, efficient and most helpful (contractor driver)
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your positive feedback! We strive in making our customers happy. We hope you enjoy your logs and look forward to serving you again in the future.
Product reviews

0
Share
TO
Tim Ockenden
11 months ago
Date of purchase: 29/09/2023
What Tim Ockenden said about White Horse Energy:
Wood and Price Good " Delivery company shocking" think next load will have to come from somewhere else
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are sorry to hear that your experience with your delivery was not a first class experience. One of our colleagues will be in touch to gather more information to pass onto to our delivery company. We are glad to hear that you were happy with our products and prices. We appreciate all your points!
Product reviews

0
Share
RB
Roger Bricknell
11 months ago
Date of purchase: 29/09/2023
What Roger Bricknell said about White Horse Energy:
Stick to the agreed delivery date. I agreed 10/11 Oct yet I had a call the lorry was at my house on 3rd Oct. I was away and Evans Transport had to return it to the depot and bring it 6 days later. Not
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
We appreciate your feedback! We ae sorry that your pallet was not delivered on the date requested. We will ensure this get passed on to our delivery company to ensure this does not happen again. Thank you for your feedback and we do profusely apologise that you did not receive a first class experience.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Excellent. Delivery usually within 48 hours.I requested a couple of days delay, which the delivery company did.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so happy to hear you received a first class experience.
0
Share
CJ
Chris Jones
11 months ago
Date of purchase: 02/10/2023
What Chris Jones said about White Horse Energy:
Very efficient from the short time before the phone was answered, to the actual delivery of the goods.
Merchant Logo
Chloe
White Horse Energy
11 months ago
We are so happy to hear you received a great experience all the way through our delivery process! We strive in making our customers happy!
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Great service.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for such great feedback! We appreciate your feedback as a customer and we look forward to serving you again in the future.
0
Share
Trusted Customer
11 months ago
Date of purchase: 04/10/2023
I have used White Horse Energy for several years. Ordering is easy and the quality of the firewood is first class. The reason for the three stars this time is that despite clicking the order in time f
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
We appreciate your feedback! We are so sorry to hear your received a poor experience with our delivery company. We ensure this will get passed on to avoid this from happening again. We strive in giving our customers a first class experience. Thank you for your feedback! We are so happy to see such great feedback about of products and our prices.
Product reviews

0
Share
GC
Gary Challinor
11 months ago
Date of purchase: 02/10/2023
What Gary Challinor said about White Horse Energy:
Easy to order, quick delivery with good notice and polite helpful delivery drivers
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It brings us so much joy to hear such great feedback about our products and your experience as a customer!
Product reviews

0
Share
JC
Jo Coles
11 months ago
Date of purchase: 25/09/2023
What Jo Coles said about White Horse Energy:
efficient and friendly service and good wood
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for you feedback! We are so happy to hear such great feedback! We strive in giving our customers a first class experience.
Product reviews

0
Share
AM
Andrew Mclean
Thornton-Cleveleys
11 months ago
Date of purchase: 21/09/2023
What Andrew Mclean said about White Horse Energy:
Fabulous service from start to finish. Good communication throughout from ordering to delivery
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in giving our customers a first class experience. We look forward to serving you again in the future.
Product reviews

0
Share
Not received a review invite?
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Read all
01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.