Thank you for your feedback! We are so happy to hear you received a great experience through out the process. We look forward to serving you again in the future.
Product reviews
Because that’s what I thought of the sevice,product and delivery
Delivery : Excellent
Chloe
White Horse Energy
11 months ago
Thank you for such great feedback. We hope you enjoy your logs.
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Trusted Customer
11 months ago
Date of purchase: 21/09/2023
I still waiting on 2nd delivery tracked to Thursday promised Friday/ then Monday/then today. To now 1600 hrs no pallet To put it in perspective “ scunnered”.
Chloe
White Horse Energy
11 months ago
We appreciate your feedback! We apologise for the experience you have received during your delivery. One of our colleague's will be in contact with you to look into this for you.
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tony hunt
11 months ago
Date of purchase: 27/09/2023
What tony hunt said about White Horse Energy:
There service is excellent can’t fault them at all. My reason for the 3 stars is that in this crate many of the logs are over size and I’ll have to split them ie in the past the vast majority of logs
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We appreciate your feedback and would like to apologise that you feel the size of the logs are too big. One of our colleagues will be in contact with you. We strive in making sure our customers received a first class experience. We look forward to serving you again in the future.
Product reviews
Read the above comment I’m not typing it out again
Delivery : Exceptional
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
excellent service
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so glad to hear you received great service. We strive in ensuring our customers receive the best service possible.
Product reviews
Delivery : Exceptional
Chloe
White Horse Energy
11 months ago
We are so glad to see such great ratings of our products. We hope you enjoy your logs and we look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 28/09/2023
Good quality logs from a sustainable source at competitive prices.
The only negative is that they do not recycle the wooden pallets. When I telephoned to ask about recycling, it was suggested th
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in hearing our customers are happy with our prices and the quality of our logs. We will most certainly take all points on board. We appreciate your feedback.
Product reviews
Chloe
White Horse Energy
11 months ago
It makes us so happy to see such a great rating of our products, We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
Fast and efficient service. Good price and delivered with care.
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so happy hear such great feedback with your service. We always want to make sure we are reasonably price for such great quality logs .
Product reviews
Good price and delivered quickly.
Delivery : Excellent
Chloe
White Horse Energy
11 months ago
Its great to hear such great feedback about our products and prices. We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Great price and quality
Chloe
White Horse Energy
11 months ago
Thank you for such great feedback! We really appreciate hearing such great feedback about our products and prices. We look forward to serving you again in the future.
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Gilbert Yates
11 months ago
Date of purchase: 28/09/2023
What Gilbert Yates said about White Horse Energy:
Quick delivery and keep me well informed.
Chloe
White Horse Energy
11 months ago
Thank you for your feedback. We are glad to hear you received a great experience with our delivery company. We always want to ensure our customers receive a first class experience.
Product reviews
Good quality wood, well dried,
Chloe
White Horse Energy
11 months ago
Thank you for your feedback. We hope you enjoy your logs and we look forward to serving you again in the future.
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Charlie Griffin
11 months ago
Date of purchase: 29/09/2023
What Charlie Griffin said about White Horse Energy:
I still await refund for the delivery which was sent back after the driver would not place it inside the property line even though all previous drivers were HAPPY to move it all the way to the garage.
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Product reviews
I got the boxed wood as it would have been easier for me to move if the driver could not get it into the property but in fact on the day he was able to help me get it to where i needed it
Delivery : Exceptional
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Jason Di-Nardo
Poole
11 months ago
Date of purchase: 02/10/2023
What Jason Di-Nardo said about White Horse Energy:
Really pleased with the order and shocked how quick it arrived.
Will continue to order from yourselves and recommend to family and friends
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so happy to hear such great feedback. Thank you for your continued support. We look forward to serving you again in the future.
Product reviews
All good size logs and plenty of them, packed really well
Delivery : Exceptional
Chloe
White Horse Energy
11 months ago
Thank you for such great words about our products. We hope you enjoy them.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.