Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

18

514

ratings over the past year

Displaying all 16,964 reviews
JP
John Peaker
11 months ago
Date of purchase: 29/09/2023
What John Peaker said about White Horse Energy:
Easy ordering great delivery brilliant delivery driver
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We appreciate your kind words. We are so glad you received first class service. We look forward to serving you again in the future.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Mixed experience. Generous amount of wood in the full crate but too many logs are too big for the wood burner. They barely fit in the door and I have a large wood burner. Great fast delivery though n
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are sorry to hear your logs were too big. One of our colleagues will be in contact with you shortly. It is great to hear such positive words about your delivery. We look forward to serving you in the future.
Product reviews

0
Share
CB
CRAIG BELL
11 months ago
Date of purchase: 27/09/2023
What CRAIG BELL said about White Horse Energy:
Pellets poorly packaged. Need a rain cover as the bags allow water in if delivered in the rain. Most pallets delivered are completely sealed with a plastic cap on the top to prevent any water ingress
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We apologise that you pallet was not wrapped as it should have been. We will pass this onto to our warehouse to ensure this does not happen again. One of our colleagues will be in contact with you.
Product reviews

0
Share
MF
Mrs Fox
Grimsby
11 months ago
Date of purchase: 28/09/2023
What Mrs Fox said about White Horse Energy:
The website gave some good information about which product would suit my needs and ordering & payment clear and straightforward. Delivery excellent - emails & messages informing where my pallet was. D
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so glad to hear that you received a first class service from our delivery company. We strive in making sure our customers received the best possible service. We look forward to serving you again in the future.
0
Share
MW
Mark Williamson
11 months ago
Date of purchase: 29/09/2023
What Mark Williamson said about White Horse Energy:
Great, fast service
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your positive feedback! We are so happy to see you received first class service. We look forward to serving you again in the future.
Product reviews

0
Share
BM
Brian McDowall
11 months ago
Date of purchase: 29/09/2023
What Brian McDowall said about White Horse Energy:
All very straightforward, order over the phone, estimated delivery. Then another call to confirm the delivery. Wood pallet arrived on time and placed where I requested. I have already some of the kiln
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so pleased to hear such a great response to our wood and the service we offer. We always want to ensure our customers receive first class service.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Great service from White horse energy. Smooth process from order to receipt.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We really appreciate your kinds words. We look forward to serving you again
Product reviews

0
Share
DA
David
Epsom Surrey
11 months ago
Date of purchase: 05/10/2023
What David said about White Horse Energy:
A good conversation when ordering my logs, your operative was very helpful and explained what the quality and characteristics of the different logs were. Your delivery arrangements were excellent and
...
Read all
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We really appreciate your kinds words. And we are so glad you received a great experience with our delivery company. We hope you enjoy your logs and we look forward to serving you again in the future.
0
Share
Trusted Customer
11 months ago
Date of purchase: 02/10/2023
Very quick and efficient service. The driver that made the delivery was excellent.
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear you received first class service from our delivery driver. We look forward to serving you again in the future.
0
Share
Trusted Customer
11 months ago
Date of purchase: 30/09/2023
Good value for money and easy delivery arrangement
Merchant Logo
Chloe
White Horse Energy
11 months ago
Thank you for your feedback! It is great to hear you have received first class service. We look forward to serving you again in the future.
Product reviews

0
Share
Not received a review invite?
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Read all
01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.