White Horse Energy Reviews

We're delighted to hear that you had an excellent experience with both the delivery and the quality of our logs! Providing efficient and high-quality products is our goal, and it's great to know that they've been keeping you warm and satisfied. Thank you for choosing our products, and enjoy those cosy night's by the fire!

We apologise for the inconvenience caused by the early delivery. Your feedback is important to us, and we understand that unexpected deliveries can disrupt plans. Our standard procedure includes the depot arranging a suitable delivery date and time with customers, and we take this matter seriously. If this process did not occur in your case, we will certainly take it up with our delivery partner to ensure it doesn't happen in the future. we appreciate your understanding and patience in this matter, and we will work to improve our coordination to better accommodate your schedule in the future. Thank you for bringing this to our attention, and we hope you enjoy your wood once it's convenient for you.

We apologise for the inconvenience you experienced with the pallet used for your delivery. We want to assure you that we typically use non-treated one-time-use Euro pallets, not the blue heavy-duty pallets you mentioned. We take you feedback seriously, and we understand the importance of proper packaging to ensure safe and secure delivery. To address this issue and prevent any future occurrences, we will have someone contact you from our team to discuss this matter further and find a suitable resolution. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our delivery process. Thank you for bringing this to our attention.

We're thrilled to hear that you found our service well-organized and the log quality brilliant! Our delivery partner helpfulness is equally important to us, and we're glad they made your experience even better. Your satisfaction is our priority, and we appreciate your feedback!

We're thrilled to receive your fantastic feedback! Providing excellent service and making the ordering process smooth are our top priorities. Your kind words mean a lot to us, and we're hear whenever you need anything else. Thank you for choosing us, and we appreciate your business!

We are sorry to hear about the inconvenience you experienced with the delivery schedule. We truly apologise for the delay and any wasted time. We take this matter seriously, and we will definitely follow up with our delivery partner to ensure such issues are addressed promptly. Your feedback is important to us, and we appreciate your patience.

Thank you for the fantastic feedback! We're thrilled to hear that you're pleased with our product and delivery service. we look forward to serving you again in the future.

Thank you for your continued support and feedback! We're thrilled to hear that you've noticed an improvement in our service over the years. We're dedicated to delivering the best possible experience to our loyal customers like you. We're hear to serve you, and your satisfaction is our top priority!

We're delighted to hear about your positive experience with our service! Thank you for acknowledging our efforts, and we'll continue to provide excellent service in the future.

Thank you so much for your glowing recommendation! We're thrilled to hear that you're satisfied with our service and the quality of our logs. We look forward to serving you again in the future!