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White Horse Energy Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

400

52

30

11

19

512

ratings over the past year

Displaying all 16,965 reviews
Trusted Customer
12 months ago
Date of purchase: 17/09/2023
The order arrived very promptly without any problems.
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Laura
White Horse Energy
12 months ago
We are delighted to hear that you had an excellent experience with our service! We always strive to provide fast and hassle-free deliveries. Thank you for sharing your feedback!
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Trusted Customer
1 year ago
Date of purchase: 16/09/2023
Giving 4 stats as website wouldn't take payment initially but pallet arrived quicker than expected and at a very reasonable price. Will use again
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Laura
White Horse Energy
12 months ago
Thank you for your feedback and for choosing our service. We apologise for the initial payment issue on the website, but we're delighted to hear that your pallet arrived quicker than expected and at a reasonable price. We appreciate your understanding and look forward to serving you again in the future.
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David Pratt
1 year ago
Date of purchase: 28/08/2023
What David Pratt said about White Horse Energy:
A badly broken pallet was difficult to move off lorry and transfer to store. Some logs were spilled. Otherwise the process was efficient and good
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Laura
White Horse Energy
12 months ago
We're sorry to hear about the issue with the broken pallet and the logs that were spilled during delivery. This isn't the experience we aim to provide. We'll have someone from our team contact you to address these concerns and ensure a smoother experience in the future. Thank you for your feedback, and we appreciate you bringing this to our attention.
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Paul Clark
1 year ago
Date of purchase: 11/09/2023
What Paul Clark said about White Horse Energy:
As described Arrived when expected No complaints here
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Laura
White Horse Energy
12 months ago
Thank you for your feedback! We're pleased to hear that you received good service, and your order arrived as expected without any issues. Your satisfaction is important to us!
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Barrie Meen
1 year ago
Date of purchase: 18/09/2023
What Barrie Meen said about White Horse Energy:
The oak was packed in boxes making it very convenient for delivery to my garage and to transport from there to the fire at a price to compete with loose log delivery. I have not burnt any yet so I can
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Laura
White Horse Energy
12 months ago
It's great to hear that the oak was conveniently packed into boxes for your delivery and storage needs. we hope you find it convenient and efficient to use. Thank you for your feedback, and we appreciate your business!
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Kelvin Jenkins
1 year ago
Date of purchase: 11/09/2023
What Kelvin Jenkins said about White Horse Energy:
Goods arrived the day after ordered
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Laura
White Horse Energy
12 months ago
That's impressive! We're delighted to hear that your goods arrived so quickly after ordering. Enjoy your purchase!
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Elaine Powell
1 year ago
Date of purchase: 03/09/2023
What Elaine Powell said about White Horse Energy:
Delivery fast, on time as expected
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Laura
White Horse Energy
12 months ago
We're pleased to hear that your wood pellet delivery was fast and on time as expected. Thank you for your feedback!
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BS
brian stephens
1 year ago
Date of purchase: 11/09/2023
What brian stephens said about White Horse Energy:
Great product and delivered on time
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Laura
White Horse Energy
12 months ago
Fantastic to hear! We're thrilled that you're happy with our product and that it arrived on time.
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Trusted Customer
1 year ago
Date of purchase: 18/09/2023
Good product, very helpful delivery person.
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Laura
White Horse Energy
12 months ago
We're glad to hear that you're happy with our product and that the delivery driver was helpful. Your satisfaction is important to us, and we're here to assist you when you need, thank you for your feedback!
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Steven Chittleburgh
1 year ago
Date of purchase: 11/09/2023
What Steven Chittleburgh said about White Horse Energy:
Friendly service. Delivered in two days. Good clean logs.
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Laura
White Horse Energy
12 months ago
We're pleased to hear that you received friendly service and your logs were delivered promptly and in good condition. Thank you for your kind words, enjoy your fires!
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.