Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

400

52

30

11

19

512

ratings over the past year

Displaying all 16,965 reviews
LB
Lee Bishop
1 year ago
Date of purchase: 11/09/2023
What Lee Bishop said about White Horse Energy:
Excellent service from start to finish very good wood for the log burner will be ordering some more before Christmas Very good job from all that white horse
Merchant Logo
Laura
White Horse Energy
12 months ago
Thank you for your kind words! We're thrilled to provide you with excellent service and quality wood for your long burner. We look forward to serving you again before christmas.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Quick delivery, good comms, really good quality wood - thank you!
Merchant Logo
Laura
White Horse Energy
12 months ago
You're very welcome! We're thrilled to hear that our quick delivery, communication, and wood quality met your expectations. Thank you for your kind words!
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 11/09/2023
Excellent value pellets quick delivery!
Merchant Logo
Laura
White Horse Energy
12 months ago
We're delighted to hear you found excellent value in our pellets and that the delivery was quick! Thank you for choosing us. Enjoy your purchase!
Product reviews

0
Share
EP
Elizabeth Page
Tynemouth
1 year ago
Date of purchase: 14/09/2023
What Elizabeth Page said about White Horse Energy:
My order for a cubic metre of birch was processed within 4 days. The very helpful delivery man moved the crate into my garage exactly where I needed it and the quality of the birch is superb. Many tha
...
Read all
Merchant Logo
Laura
White Horse Energy
12 months ago
We're thrilled to hear you had an excellent experience with us! Thank you for your kind words, and we appreciate your business. Enjoy your high-quality Birch!
Product reviews

0
Share
JH
John Howard
1 year ago
Date of purchase: 15/09/2023
What John Howard said about White Horse Energy:
Very pleased with the quality of the wood I ordered.Delivery was straight forward . Had a call from the driver a day before delivery and we arranged a time for delivery.A very obliging driver who dro
...
Read all
Merchant Logo
Laura
White Horse Energy
12 months ago
We're delighted to hear you're pleased with the quality and service, we appreciated you sharing your experience with us and we look forward to serving you again int he future.
Product reviews

0
Share
KC
kevin cross
1 year ago
Date of purchase: 18/09/2023
What kevin cross said about White Horse Energy:
excellent and fast
Merchant Logo
Laura
White Horse Energy
12 months ago
Thank you so much for your kind words We're thrilled to hear that you're satisfied with both our product and service. Your feedback is greatly appreciated!
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 11/09/2023
The delivery was made on a large articulated lorry despite being booked for a smaller van with both White Horse and Palletforce, as it's a single track road without pavements this caused issues for th
...
Read all
Merchant Logo
Laura
White Horse Energy
12 months ago
Thank you for sharing your experience and for bringing this to our attention, We are sorry to hear about the delivery issues you experienced. We'll investigate this with our delivery partner as all information would have been passed on, rest assured we take all matters as such seriously and will work with our delivery team to ensure a smoother delivery process for your repeat order.
0
Share
DS
David Sinclair
1 year ago
Date of purchase: 13/09/2023
What David Sinclair said about White Horse Energy:
Pallet arrived on time , Farsley transport delivery driver was very polite and helpful
Merchant Logo
Laura
White Horse Energy
1 year ago
Thank you for your positive feedback! We're delighted to hear about your great service experience and the punctual delivery by Farsley Transport.
Product reviews

0
Share
JS
Jon Summers
1 year ago
Date of purchase: 14/09/2023
What Jon Summers said about White Horse Energy:
Good product. Perhaps over-wrapped with tough polythene + clingfilm. Delivery marred by unhelpful lorry driver (third-party contractor).
Merchant Logo
Laura
White Horse Energy
1 year ago
Thank you for your feedback, and we're pleased to hear that you received your order promptly and found the product to be good. We apologise for any inconvenience caused by the delivery experience with the third party contractor. Your feedback is important, and we will address this matter to ensure a smoother delivery process in the future.
Product reviews

0
Share
BL
Brian Land
1 year ago
Date of purchase: 08/09/2023
What Brian Land said about White Horse Energy:
First impressions are good, but I can’t review them properly as I haven’. used them yet 😊
Merchant Logo
Laura
White Horse Energy
1 year ago
Thank you for your initial impressions! We hope you have a great experience when you do use our products. If you have any questions or need assistance in the future, please feel free to reach out.
Product reviews

0
Share
Not received a review invite?
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Read all
01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.