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White Horse Energy Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

19

515

ratings over the past year

Displaying all 16,965 reviews
BC
Bruce Charlesworth
1 year ago
Date of purchase: 26/08/2023
What Bruce Charlesworth said about White Horse Energy:
Fast and efficient,,easy to order, arrive in good time
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Laura
White Horse Energy
1 year ago
Thank you for your feedback on your winter order. We're pleased to hear that the ordering process was easy, and your order arrived quickly and efficiently.
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Stuart Hill
1 year ago
Date of purchase: 12/09/2023
What Stuart Hill said about White Horse Energy:
the driver delivering was a superstar, he helped get it in my garage despite it taking 20 minutes extra - you should contact your courier to praise him
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Laura
White Horse Energy
1 year ago
We're thrilled to hear about the great experience and the exceptional service provided by the driver. Your feedback is valuable, and we'll definitely pass on your praise t the driver.
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Trusted Customer
1 year ago
Date of purchase: 12/09/2023
Excellent service,nprovided next day delivery and helpful delivery driver, faultless!
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Laura
White Horse Energy
1 year ago
We're thrilled to hear that you had an excellent experience with our service, from placing the order to the next day delivery. Thank you for your positive feedback!
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DC
David Cosh
1 year ago
Date of purchase: 01/09/2023
What David Cosh said about White Horse Energy:
Very good service, delivered on time
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Laura
White Horse Energy
1 year ago
Thank you for the compliment! We're delighted to hear that you had a positive experience with our on-time delivery service.
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WM
William Mclauchlan
1 year ago
Date of purchase: 06/09/2023
What William Mclauchlan said about White Horse Energy:
Speedy service, pallet was delivered early and in good condition. Delivery driver was pleasant and helpful.
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Laura
White Horse Energy
1 year ago
We're pleased to hear about your speedy and hassle-free delivery experience. Thank you for your positive feedback, and if you ever need our service again, don't hesitate to reach out. Enjoy your products!
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SP
sam peyton
1 year ago
Date of purchase: 10/09/2023
What sam peyton said about White Horse Energy:
Delivery great on time very professional will definitely use agsin
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Laura
White Horse Energy
1 year ago
We're thrilled to hear that the wood looks great, and you had a positive delivery experience! We look forward to serving you again in the future. Thank you for choosing us!
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Jonathan Broughton
Worcestershire
1 year ago
Date of purchase: 31/08/2023
What Jonathan Broughton said about White Horse Energy:
Arrived safely in decent boxes that were easy to stack. Decent oak logs a perfect size for my wood burning stove. Delivery driver was helpful and placed the pallet of logs just where I asked for it
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Laura
White Horse Energy
1 year ago
We're delighted to hear about your smooth transaction and positive delivery experience! It's great to know that the oak logs are a perfect fit for your wood-burning stove, and we a[appreciate your feedback. Enjoy the cosy fire!
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CM
Caroline Mallinson
1 year ago
Date of purchase: 31/08/2023
What Caroline Mallinson said about White Horse Energy:
Would buy again
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Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're pleased to hear that our product met your expectations, and we look forward to serving you again in the future.
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RP
Robert Price
1 year ago
Date of purchase: 11/09/2023
What Robert Price said about White Horse Energy:
They lost my order and I had to chase them
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Laura
White Horse Energy
1 year ago
We apologise for any inconvenience you faced due to a system error that resulted in the loss of your original order. Thank you for reaching out to our team to make us aware of the issue. We can see that a new order was placed to rectify the situation as quickly as possible. Your patience and understanding are greatly appreciated, and we're committed to ensuring a smooth experience moving forward.
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Trusted Customer
1 year ago
Date of purchase: 29/08/2023
Having waited over two weeks for my delivery, I cancelled my order.
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Laura
White Horse Energy
1 year ago
Thank you for bringing this to our attention. We apologise for the delay you experience and any inconvenience it may have caused.,We can see that you also reached out to our team regarding the delay, and we take this matter seriously. Rest assured, we are esculting this to ensure it does not happen again in the future. Your feedback is valuable, and we appreciate your understanding.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.