Great service and fast delivery. Delivery company used are very helpful and obliging.
Karen
White Horse Energy
3 months ago
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and fast delivery. It's wonderful to know that the delivery company was helpful and accommodating
Product reviews
Fast delivery. The wood is a mix of good size logs and great value for money. White Horse Energy is my go to supplier for both birch and oak logs. The pallets also make great kindling as well once
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Karen
White Horse Energy
3 months ago
Thank you for your wonderful feedback! We're thrilled to be your go-to supplier for birch and oak logs. It's great to hear that you appreciate the fast delivery and find our logs to be of good size and value for money. We're glad the pallets are also useful to you as kindling
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Trusted Customer
3 months ago
Date of purchase: 14/06/2024
Ignored my comments following the previous deivery
Product reviews
The delivery company used on the last 2 deliveries have come with only a manual pallet truck so that I have had to enlist the help of others to move it from the lorry onto my driveway. The drivers qui
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Delivery : Poor
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Trusted Customer
3 months ago
Date of purchase: 14/06/2024
Arrived on time neatly packed.
Karen
White Horse Energy
3 months ago
Thank you for your kind feedback! We're delighted to hear that you received great service and that your order arrived on time and neatly packed.
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KA
Kate
Bishop’s Stortford
3 months ago
Date of purchase: 14/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review
Product reviews
Great delivery driver - very happy with the purchase
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your positive feedback! We're thrilled to hear that you're happy with your purchase and that our delivery driver provided great service.
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Trusted Customer
3 months ago
Date of purchase: 14/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your recent 5 star review.
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MS
Marc Stapleton
Cardiff
3 months ago
Date of purchase: 13/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your feeback.
Product reviews
Pleased with size and quality of logs, excellent delivery on time and left inside garage.
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your positive 5 star feedback! We're thrilled to hear that you're pleased with the size and quality of our logs. Ensuring timely delivery and accommodating your preferences is important to us, and we're glad we could leave your order inside the garage as requested.
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Trusted Customer
3 months ago
Date of purchase: 13/06/2024
Very quick delivery and very efficient in every way at a brilliant price
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review! We're delighted to hear that you found our service quick and efficient, and that you're happy with our pricing.
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Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Excellent delivery service
Karen
White Horse Energy
3 months ago
Thank you so much for your five-star review! We're thrilled to hear that you were pleased with our delivery service.
Product reviews
Good size well split ideal for small domestic stove burns well.
Karen
White Horse Energy
3 months ago
Thank you for your feedback and five star review! We're delighted to hear that our kiln-dried premium hardwood is just the right size and well-split for your small domestic stove. It's great to know that it burns well and meets your needs.
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Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Not as good as last time only one pallet delivered when 2 ordered
Slow response from your team I had to phone 3 times over 2 days to get an update
Karen
White Horse Energy
3 months ago
Thank you for your feedback, we have tried calling you to resolve this issue but your contact number does not exist. Could you please let us have your contact details, or if you would prefer to give us a call and request to speak to Karen, the Customer Service Manager.
Trusted Customer
3 months ago
Tried calling direct no reply.
My contact number is 07771885949
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.