Great experience I’ll use this company again. Delivery was easy and officiant as well. 👍
Laura
White Horse Energy
1 year ago
We're thrilled to hear that you had a great experience with us! We look forward to serving you again in the future. Thank you for choosing us!
Product reviews
Great experience, will use this company again. Yet to burn the wood but the size of logs looks perfect!
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We hope you enjoy using the logs when you get the chance to burn them. Thank you again for your feedback!
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Ian Smith
Piddington
1 year ago
Date of purchase: 03/09/2023
What Ian Smith said about White Horse Energy:
We decided to go for boxed logs this time, encouraged by the deal on offer.
We now have a gravel drive, replacing an old tarmac one, and it was easy and mess free to wheelbarrow the boxes from the roa
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Laura
White Horse Energy
1 year ago
We're delighted to hear that our boxed logs worked well for you and made the process mess-free and convenient. Thank you for sharing your positive experience!
Product reviews
Bought early so not tried any yet
Delivery : Excellent
Laura
White Horse Energy
1 year ago
Feel free to reach out to us if you have any questions when you come to use them, enjoy!
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Trusted Customer
1 year ago
Date of purchase: 29/08/2023
Sadly delivery let down this time, not dispatched for days, tracking information not completed, specifically requested phone call in notes, didn’t get until driver outside (yet tracking not even showi
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Laura
White Horse Energy
1 year ago
We're truly sorry for the delivery experience you've had.We will have someone reach out to you to discuss this further. Your feedback is important to us, and we're committed to making things right.
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Linda Stringer
1 year ago
Date of purchase: 09/09/2023
What Linda Stringer said about White Horse Energy:
Always a very good polite service, from inception of order through to delivery of goods! The driver had a gr8 sense of humour which greatly helps when receiving such a big heavy load. Thank u
Laura
White Horse Energy
1 year ago
We appreciate your kind words and are glad to hear you had a positive experience with our service, including the driver's sense of humor! Thank you for choosing us.
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Mumtaz Cooke
somerset
1 year ago
Date of purchase: 04/09/2023
What Mumtaz Cooke said about White Horse Energy:
Great logs - we get them every year and they never disappoint!
Laura
White Horse Energy
1 year ago
We appreciate your loyalty! Glad to hear our kiln dried ash logs continue to meet your expectations year after year.
Product reviews
very good quality logs and prompt delivery
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you for the positive feedback! We aim for quality and promptness in our service.
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Trusted Customer
1 year ago
Date of purchase: 09/09/2023
Brilliant service once again. Great product, delivered as expected.
Laura
White Horse Energy
1 year ago
We're delighted to hear that you're satisfied with our service! Thank you for your continued support.
Product reviews
Value for money, great product.
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We're thrilled to hear you found our product to be great value! Thank you for your feedback.
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Bosgellen
Nr Truro
1 year ago
Date of purchase: 01/09/2023
What Bosgellen said about White Horse Energy:
Good service, booking and paying on line. Deliver was great, driver excellent.
Laura
White Horse Energy
1 year ago
Thank you for your kind words! We are pleased to hear that your experience on this occasion met your expectations. We look forward to serving you again in the future. We ar
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Stuart Mathieson
1 year ago
Date of purchase: 02/09/2023
What Stuart Mathieson said about White Horse Energy:
Easy to order, nice inside sales team who do what they say they will do.
Good product and have used Whitehorse for many years and have no reason to consider charging, even if I was offered lower pric
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Edward
White Horse Energy
1 year ago
This is the highest praise and commendation a business could ever hope to receive - we thank you, and hope to continue to have you as a valued customer for years to come.
Product reviews
Good product which burns well.
Delivery : Excellent
Edward
White Horse Energy
1 year ago
We hope it keeps you warm all winter.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Exactly what I wanted at a good price and delivered promptly.
Edward
White Horse Energy
1 year ago
Exactly what we strive for, thank you for your review.
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Mark Tomlinson
1 year ago
Date of purchase: 09/09/2023
What Mark Tomlinson said about White Horse Energy:
Absolutely brilliant, great communication and fantastic delivery.
Edward
White Horse Energy
1 year ago
Thank you for your kind feedback Mark, we work very hard to try and ensure that everyone has an excellent experience when they order from us.
Product reviews
Logs are lovely, all neatly packed and ready to use.
Delivery : Exceptional
Edward
White Horse Energy
1 year ago
Ash is an excellent choice, enjoy a cosy winter and we hope to see you again.
Love these, we also use them for our pizza oven.
Delivery : Exceptional
Edward
White Horse Energy
1 year ago
We agree, they're so versatile because they're 100% natural - being odourless, they're ideal for cooking as well as fire starting.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.