White Horse Energy Reviews

It's wonderful to hear about the excellent delivery experience and the driver's skill and adaptability. Thank you for your loyalty and support and we aim provide quality logs. Enjoy the warmth and thank you for your feedback!

Prompt service and a good delivery time are always appreciated. It's great to hear that you had a positive experience with your order.

Thank you for your positive feedback on the ordering and delivery process. It's great to hear that it went smoothly. We hope the briquettes meet your expectations and earn that fifth star!

You're very welcome! It's fantastic to hear that you're pleased with your stove logs from us. Quality, competitive pricing, quick delivery, and eco-friendly packaging are all excellent reasons to be satisfied. Enjoy your cosy fires!

Thank you for your feedback. It's good to hear that the wood pellets offer great value and that the delivery is prompt. However, the issue with the small pallet and precarious stacking is certainly something we need to monitor and resolve. Your input is valuable in helping us provide better overall experience.

It's wonderful to hear that you've consistently received on-time deliveries and great service from us. Reliable service is key when it comes to heating supplies. Thank you for sharing your positive experience!

We are sorry to hear about the delivery mishap and the inconvenience it caused. It's disappointing when expectations aren't met, and the wrong-sized truck added unnecessary effort. Thank you for sharing your feedback, and we will work with our delivery partner to ensure these expectations are met and the depots follow all requests.

We are sorry to hear that the delivery couldn't be made to the back as originally planned due to the narrow single carriageway. Handballing the items through the house can be quite a task. Hopefully, this went ok without to much trouble, and the products are still in good condition.

It's wonderful to hear that our staff were easy to reach and went the extra mile to quickly resolve the delivery delay. Excellent customer service can make all the difference. Thank you for sharing your positive experience!

Thank you for your feedback! Efficiency and helpfulness are always appreciated. It's great to hear to hear you had a positive experience with the delivery service.