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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

18

514

ratings over the past year

Displaying all 16,964 reviews
CM
Carl Muffett
1 year ago
Date of purchase: 30/08/2023
What Carl Muffett said about White Horse Energy:
Super service as always great products and great prices will definitely use again
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Laura
White Horse Energy
1 year ago
That's fantastic to hear! Consistency in service and quality is always a plus. We look forward to serving you again in the future.
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Richard Butlin
Brixham
1 year ago
Date of purchase: 27/08/2023
What Richard Butlin said about White Horse Energy:
Excellent service, good communication and very helpful delivery personnel.
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Laura
White Horse Energy
1 year ago
We are delighted to hear that your first purchase went so smoothly! It's great to know you had an excellent experience with their service and delivery team.
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Kip Baker
King's Lynn
1 year ago
Date of purchase: 30/08/2023
What Kip Baker said about White Horse Energy:
The wood from White Horse is always good. This time however the delivery was not so good, I received an email advising that delivery would be some time Monday....it arrived Thursday.
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Laura
White Horse Energy
1 year ago
We appreciate your feedback. It's disappointing when the delivery doesn't align with what was communicated. We will work with our delivery partner to ensure all delivery dates are adhered to and delivered as requested, and ensure smoother deliveries in the future.
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Darren Molloy
York
1 year ago
Date of purchase: 31/08/2023
What Darren Molloy said about White Horse Energy:
Excellent wood products at a great bulk buy price. Highly recommended. Good customer service. Easy to deal with.
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Laura
White Horse Energy
1 year ago
Thank you for your kind words and recommendation! We're thrilled to provide you with excellent wood products and a smooth delivery experience. If you ever need anything else, don't hesitate to reach out. Enjoy your firewood!
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Trusted Customer
1 year ago
Date of purchase: 30/08/2023
The product is good. The issue I had was when trying to use the track and trace which I felt was poor. With other companies and consignments you can actually track the product purchased and the delive
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Laura
White Horse Energy
1 year ago
Thank you for feedback, and we're glad to hear you're satisfied with the product. We apologise for any inconvenience you experienced with our tracking system. We'll take your comments into account to improve our tracking and delivery comments into account to improve our tracking and delivery communication for a better experience .in the future.
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James Hunt
Stowmarket
1 year ago
Date of purchase: 31/08/2023
What James Hunt said about White Horse Energy:
Straightforward and easy to order on the website. E mails communicated when it would be delivered and how to track. Delivery was prompt and the wood placed where I wanted it. All good, no problems.
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Laura
White Horse Energy
1 year ago
We're delighted to hear that your ordering experience was straightforward and that the delivery process went smoothly. Thank you for choosing us, and enjoy your wood!
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George Harrison
1 year ago
Date of purchase: 30/08/2023
What George Harrison said about White Horse Energy:
As always the wood was very could condition packed perfectly. Very good value for money
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Laura
White Horse Energy
1 year ago
We're pleased to hear you find our wood in great condition and a good value for your money. Thank you for your continued support!
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Nick Clark
1 year ago
Date of purchase: 01/09/2023
What Nick Clark said about White Horse Energy:
Quick safe delivery. Ordered a full 2m3 palette this time to split with my neighbour. Bigger then the usual 1m3 it couldn't be moved onto my gravel drive but it was delivered up a slight tarmac slop o
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Laura
White Horse Energy
1 year ago
Thank you for sharing your experience! We're glad to hear that your delivery was quick and safely arranged, even for a larger order. Enjoy yo0ur firewood collaboration with your neighbour!
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Trusted Customer
1 year ago
Date of purchase: 06/09/2023
Service is great, very easy to order online and very quick delivery
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Laura
White Horse Energy
1 year ago
Thank you for your positive feedback! We're pleased to provide you with an easy and efficient ordering experience along with quick delivery. Enjoy your purchase!
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Sandra Crossley
Buckley, Flintshire
1 year ago
Date of purchase: 25/08/2023
What Sandra Crossley said about White Horse Energy:
Delivery not good, gave me a date but didn’t arrive.. Not the fault of Whitehorse.
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Laura
White Horse Energy
1 year ago
We understand your frustration with the delivery delay, and we apologise for the inconvenience caused by the external delivery issue. We will work with our delivery partner to ensure a smoother experience next time, and thank you for considering us for the future.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.