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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

402

52

31

11

18

514

ratings over the past year

Displaying all 16,964 reviews
JM
Janet Marchant
Carmarthen S W Wales
1 year ago
Date of purchase: 02/09/2023
What Janet Marchant said about White Horse Energy:
easy ordering and delivery within a few days. This is the best supplier of wood pellets and a good product too.
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Laura
White Horse Energy
1 year ago
We're delighted to provide you with excellent service and quality wood pellets. Thank you for your kind words and or choosing us as your supplier!
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Nick A
Hartlepool
1 year ago
Date of purchase: 01/09/2023
What Nick A said about White Horse Energy:
Full crate of Ash logs delivered with good range of large and small sizes. Delivery partner didn’t call to confirm delivery slot and left crate in front of (unused) garage door, rather than adjacent
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Laura
White Horse Energy
1 year ago
Thank you for your understanding, and we appreciate your feedback. We're pleased to hear that this was resolved for you following your call to them. Enjoy your ash logs once the cooler weather arrives!
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Margaret Oakden
GLASTONBURY
1 year ago
Date of purchase: 04/09/2023
What Margaret Oakden said about White Horse Energy:
From the first placing of the order, to the delivery, the service was excellent. I Ialways use White Horse for fire wood, the organisation is second to none
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Laura
White Horse Energy
1 year ago
Thank you for your loyalty and kind words! We're thrilled to provide you with excellent service and firewood. We look forward to serving you again in the future.
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GJ
graham jones
Caerphilly wales
1 year ago
Date of purchase: 05/09/2023
What graham jones said about White Horse Energy:
Excellent service ,reasonable prices and a fast delivery.
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Ed
White Horse Energy
1 year ago
We're really pleased to hear this, thank you for your feedback, we hope they keep you warm all winter.
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Trusted Customer
1 year ago
Date of purchase: 30/08/2023
No warning re when delivery was until it came, late in day, grumpy driver, remember him from before, v offputting. If you give a warning peoplr cann organise their day, and get.help to move all wood t
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Laura
White Horse Energy
1 year ago
We appreciate your feedback and apologise for the inconvenience caused by the delivery experience. It has been made mandatory that all depots have to call our customers to arrange a day for delivery, we are sorry this did not take place and We'll take your comments into account and work on providing better communication and service in the future. Thank you for your patience, and we're glad to hear you love the firewood and special offer.
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Richard Andrew Jacob
SOUTHAMPTON
1 year ago
Date of purchase: 31/08/2023
What Richard Andrew Jacob said about White Horse Energy:
The wood seems fine, but the delivery side needs to improve with palletline not delivering when they said they would.
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Laura
White Horse Energy
1 year ago
Thank you for considering us again. We apologise for any inconvenience caused by the delivery delay, we'll work on improving this aspect for a better experience next time. Your feedback is valuable to us.
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Trusted Customer
1 year ago
Date of purchase: 05/09/2023
Delivery easy and efficient. Kiln dried oak looks good quality. Stocked up for winter so yet to treat burn and heat.
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Laura
White Horse Energy
1 year ago
Glad to hear the delivery went smoothly! Quality Kiln-dried oak is excellent for winter fires. Enjoy the warmth and ambiance when the time comes!
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Ben Wallace
1 year ago
Date of purchase: 06/09/2023
What Ben Wallace said about White Horse Energy:
Great service. Arrived early, really friendly delivery driver.
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Laura
White Horse Energy
1 year ago
We appreciate your kind words! Prompt and friendly service is what we aim for.
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MP
Max Price
1 year ago
Date of purchase: 06/09/2023
What Max Price said about White Horse Energy:
Excellent quick delivery.
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Laura
White Horse Energy
1 year ago
Great to hear! Gald delivery met your expectations. Enjoy your oak firewood!
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Trusted Customer
1 year ago
Date of purchase: 05/09/2023
Excellent service like last time
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Laura
White Horse Energy
1 year ago
Thank you for your loyalty! We're glad to consistently provide excellent service.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.