What Linda Harrison said about White Horse Energy:
Easy ordering service. Very helpful telephone staff. Delivery prompt and timely. Delivery driver gave excellent customer service to accommodate our desired placement of the logs.
Laura
White Horse Energy
1 year ago
Thank you for your kind words! We're delighted to hear that you had a positive experience with our professional company, excellent customer service and helpful delivery driver. We appreciate your feedback!
Product reviews
A fair price, easy ordering system, timely delivery, lovely staff (phone and delivery driver).
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We're glad to hear that you found our pricing fair, the ordering system easy, and that you had a positive experience with our staff and timely delivery.
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Cliff Williams
1 year ago
Date of purchase: 31/08/2023
What Cliff Williams said about White Horse Energy:
Delivery went extremely well, with a very helpful driver.
Recommended
Laura
White Horse Energy
1 year ago
Thank you for your recommendation! We're pleased to hear that the delivery went smoothly and that the driver was helpful. We appreciate your feedback!
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Alison Alderton
1 year ago
Date of purchase: 02/09/2023
What Alison Alderton said about White Horse Energy:
First time that we've ordered from this company. The Silver Birch logs are lovely, smell wonderful and burn beautifully. Only had a small fire to give them a go, the real test will come in the colde
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Laura
White Horse Energy
1 year ago
Thank you for your kind words! We're thrilled to hear that you're enjoying the Silver Birch Logs and that they burn beautifully. It's also wonderful to hear about the helpful delivery experience. We appreciate your feedback and hope you continue to enjoy the logs in colder weather!
Product reviews
Excellent - packed well, clean and dry, beautiful product and will order from this company again.
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We're delighted to hear that you found the product excellent, well-packaged, clean , and dry. We look forward to serving you again in the future!
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David Williams
1 year ago
Date of purchase: 01/09/2023
What David Williams said about White Horse Energy:
Very easy process from ordering through to delivery but expect an early delivery, mine arrived before 8am
Laura
White Horse Energy
1 year ago
Thank you for sharing your experience! We're glad to hear the process was easy for you, but we'll keep in mind your feedback about early deliveries.
Product reviews
Looks ok but it is boxed and there are lots of them so only time will tell. I can say that the tops are very dusty suggesting that they have been around for a long time
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you for your feedback. We hope the wood meets your expectations over time, and we appreciate your observation about the dusty tops, which we will take into consideration for improvement.
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NICHOLAS TURNER
Wombwell
1 year ago
Date of purchase: 30/08/2023
What NICHOLAS TURNER said about White Horse Energy:
Fast delivery and a very pleasant and helpful driver.
Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're thrilled to hear that you had a fast delivery and a positive experience with the driver. Enjoy the logs!
Product reviews
Very good value for money
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We're pleased to hear you found our products to be very good value for money. Thank you!
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Jonathan Warne
1 year ago
Date of purchase: 29/08/2023
What Jonathan Warne said about White Horse Energy:
Great price. Speedy delivery. Great customer service. This is our second year ordering our fire wood, fire lighting and kindling. Super happy with White Horse Energy. Won’t go anywhere else. They were
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Laura
White Horse Energy
1 year ago
Thank you for your wonderful feedback! We're delighted to hear that you're super happy with White Horse Energy and that you've had a great experience with our products and delivery. We appreciate your loyalty and the recommendation!
Product reviews
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you!
Great price. Able to purchase more in bulk.
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We're glad to hear you found our price great and the option to purchase in bulk beneficial.
Great price making it more affordable to buy in bulk.
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you!
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
The service up to the delivery person was excellent. Everyone was very helpful and the price was just excellent. Also quality A1.
Laura
White Horse Energy
1 year ago
Thank you for your kind words! We're delighted to hear that you found the service excellent, the team helpful, and the price and quality excellent as well.
Product reviews
service and quality and price excellent. Also the delivery guy was brilliant and I give that person every recommendation!
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
We are thrilled to hear you had a great experience with the delivery person, thank you for your recommendation!
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Trusted Customer
1 year ago
Date of purchase: 02/09/2023
Gorgeous wood. Love the box idea. So much easier and delivered really quickly.
Laura
White Horse Energy
1 year ago
Thank you for your positive feedback! We're glad to hear you love the wood and found the box delivery convenient and quick. Enjoy!
Product reviews
Gorgeous wood. love the new box idea. quick delivery.
Laura
White Horse Energy
1 year ago
We're thrilled to hear you're enjoying the wood and the new box packaging.
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Reduce price or increase quantity
Laura
White Horse Energy
1 year ago
We appreciate your feedback, A member of our team will contact you to discuss this further. Thank you for bringing this to our attention.
Product reviews
Poor value for money many logs too big
Delivery : Excellent
Laura
White Horse Energy
1 year ago
We will have a member of our team contact you to discuss your concerns.
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Mark Brown
1 year ago
Date of purchase: 29/08/2023
What Mark Brown said about White Horse Energy:
Perfect service every time
Laura
White Horse Energy
1 year ago
We're delighted to hear that our service has been consistently perfect for you. Thank you for your continued support!
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.