Prompt delivery and very helpful driver who delivered the logs right to my garage door
Laura
White Horse Energy
1 year ago
We're pleased to hear that the delivery was prompt, and you had a helpful driver who went the extra mile to delivery the logs to your garage door. Thank you for your feedback!
0
Share
DB
David Broad
1 year ago
Date of purchase: 27/08/2023
What David Broad said about White Horse Energy:
I was pleased with the firewood delivered.
Delivery was prompt.
Thanks. Dave Broad
Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're glad to hear that the firewood was to your satisfaction and that the delivery was prompt. Enjoy your firewood!
0
Share
Trusted Customer
1 year ago
Date of purchase: 19/08/2023
Overall service was good although delivery was slightly longer than I expected. Pellets were well packed and had no splits
Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're pleased to hear that the pellets were well-packaged and are burning well. We appreciate your understanding regarding the delivery time.
Product reviews
Seem to burn well. Were well bagged with no split bags
Delivery : Good
Laura
White Horse Energy
1 year ago
Thank you for letting us know that the pellets are burning well and that the bags arrived without any splits. We appreciate your feedback!
0
Share
NJ
nicholas rowson-jones
1 year ago
Date of purchase: 26/08/2023
What nicholas rowson-jones said about White Horse Energy:
High Quality low price
Laura
White Horse Energy
1 year ago
We're glad to hear you found our products to be high quality at a low price. Thank you for your feedback!
Product reviews
High Quality Low Price - thanks
Delivery : Excellent
Laura
White Horse Energy
1 year ago
Thank you!
0
Share
MP
Martyn Pattison
1 year ago
Date of purchase: 30/08/2023
What Martyn Pattison said about White Horse Energy:
Excellent service and very prompt delivery
Laura
White Horse Energy
1 year ago
We appreciate your feedback! It's great to know you had an excellent service experience with very prompt delivery. Thank you!
Product reviews
Prompt delivery and good value
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you!
0
Share
PC
Paul Collier
1 year ago
Date of purchase: 30/08/2023
What Paul Collier said about White Horse Energy:
Prompt delivery, good size logs, very little kindling size logs and the quality looks good (Beech)
Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're pleased to hear that your delivery was prompt, the logs were of good size and quality, and that you received minimal kindling sized logs. Enjoy your wood!
Product reviews
Delivery : Exceptional
Laura
White Horse Energy
1 year ago
Thank you!
0
Share
Trusted Customer
1 year ago
Date of purchase: 30/08/2023
Fast easy and no bags broken .
Laura
White Horse Energy
1 year ago
We're pleased to hear that your experience was fast, asy, and without any broken bags. Thank you for your feedback!
Product reviews
Fast easy ordering. Delivery quick and helful. No bags broken which is a first.
Laura
White Horse Energy
1 year ago
Thank you for your positive feedback!
0
Share
Trusted Customer
1 year ago
Date of purchase: 30/08/2023
Exactly what I payed dor
Laura
White Horse Energy
1 year ago
Thank you for letting us know that you received exactly what you paid for. We appreciate your feedback.
Product reviews
Delivery : Excellent
Laura
White Horse Energy
1 year ago
Thank you!
0
Share
KL
kenneth lloyd
Basingstoke
1 year ago
Date of purchase: 30/08/2023
What kenneth lloyd said about White Horse Energy:
I thought i ordered birch fire wood upon inspection it is boxed mixed hardwood !
Laura
White Horse Energy
1 year ago
Thank you for sharing your feedback, our boxed wood are of only one species either birch or Oak, We will have a member of our team contact you to discuss this further. We appreciate your patience and understanding.
Product reviews
the boxes contained mixed hardwood
Laura
White Horse Energy
1 year ago
We will have a member of our team contact you with regards to your concern.
0
Share
MH
Michelle Harris
1 year ago
Date of purchase: 31/08/2023
What Michelle Harris said about White Horse Energy:
Easy to order, good price and excellent delivery
Laura
White Horse Energy
1 year ago
Thank you for your feedback! We're glad to hear that ordering was easy, the price was good, and the delivery was excellent.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.