White Horse Energy Reviews

Thank you for the feedback, we are compiling case examples such as the one you shared - to work with our delivery partner and help to improve the consistency of the service. Your experience falls well below what we feel is acceptable.

We truly appreciate your understanding of the delivery situation, and we're glad to hear that you found the Ash wood to be excellent and well packed. We understand that the kerbside delivery service provided by our partner, Palletforce, can sometimes be frustrating, and we acknowledge the inconvenience this may cause some customers. Please rest assured that we will continue to collaborate with Palletforce to address these concerns and strive for improvements in their service. Customer feedback like yours is invaluable in helping us enhance the overall delivery experience. Thank you for sharing your thoughts, and we hope to serve you even better in the future

Thank you for your positive feedback with our service. I'm sorry to hear about the inconvenience you experience with the delivery. We will definitely address this issues with our delivery partner and instructions provided. However, as this is just a kerbside delivery placing pallets beyond this is down to the drivers on the day and they are not contracted to place where requested. We value your feedback and support, we hope future orders will be to your satisfaction.

Thank you for your positive feedback! We're delighted that you found our service excellent. We look forward to serving you again in the future.

Thank you for our positive feedback! We are delighted to hear that you received a good service. We look forward to serving you again in the future.

Thank you for your positive feedback! We look forward to serving you again in the future.