Delivery was prompt. Delivery driver was affable, courteous and clearly experienced.
All aspects of this delivery exceeded expectations.
Product reviews
*** wood logs burn hot and last longer than birch. Load was well stacked & packaged. Will use again if price remains competitive.
Delivery : Exceptional
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Trusted Customer
1 year ago
Date of purchase: 18/08/2023
Great, prompt and extremely good value for money - thanks
Product reviews
Great service, worth the money - thanks
Delivery : Excellent
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TR
Tessa Roberts
1 year ago
Date of purchase: 29/07/2023
What Tessa Roberts said about White Horse Energy:
Good sized crate . Some logs need chopping to make smaller
Advised it would be a delayed delivery from order but did have to ring to find a delivery day.
Product reviews
As previously stated crate size good some logs need chopping .
This of course depends on size of log burner one has.
Delivery : Excellent
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Trusted Customer
1 year ago
Date of purchase: 18/08/2023
Excellent service and very helpful when making enquiry
Logs were packed very well
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PC
P J Crowther
1 year ago
Date of purchase: 22/08/2023
What P J Crowther said about White Horse Energy:
Very good service as usual
Product reviews
very good service as usual, delivery on time
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JD
Jonny Diesel
North Staffs
1 year ago
Date of purchase: 20/08/2023
What Jonny Diesel said about White Horse Energy:
Easy to order, rapid shipment by pallet. Great product and well wrapped.
All seems good, dry solid formed and dense briquettes.
The proof will be in the burning come the cold weather, if good, we will
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Trusted Customer
1 year ago
Date of purchase: 18/08/2023
Quick delivery and always good quality.
Product reviews
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
This was my second bulk order from White horse. Whilst the order itself was processed and delivered quite quickly, the pallet had been stacked far too high. As on the previous occasion, the stack of b
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Ed
White Horse Energy
1 year ago
Thank you for the feedback, although we have confidence that there is no issue with the height of the stacked pallets - we do appreciate that when they haven't been tightly packed together, it can on some occasions lead to slippage. We continuously review our processes, and your feedback helps us to make changes and seek solutions.
Product reviews
Unbranded product at a competitive price. Satisfactory quality for my needs.
Delivery : Excellent
Ed
White Horse Energy
1 year ago
We're really pleased to hear this - thank you, and hope to see you order again.
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Your company was Spot on but the delivery company delivered on the wrong day, that is why I have given 4star.
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Good service. Wood delivered when they said it would. Got a full crate of birch and it burns nice
Product reviews
Wood good value and delivered as expected. Will buy again
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.