Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our service.
Product reviews
Nights well, burns well, little ash
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your feedback! We're thrilled to hear that our logs light well, burn efficiently, and produce little ash. Your satisfaction is important to us, and we appreciate your support
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MW
Mark Wenborn
3 months ago
Date of purchase: 05/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our service.
Product reviews
Karen
White Horse Energy
3 months ago
Thank you for your feedback.
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GP
Giuseppe Pileggi
Swindon
3 months ago
Date of purchase: 05/06/2024
What Giuseppe Pileggi said about White Horse Energy:
Arrived as promised and left in the place requested. Protected from rain with cling film and secured.
Karen
White Horse Energy
3 months ago
Thank you for your feedback! We're pleased to hear that your order arrived as promised and was left in the requested location.
Product reviews
Quantity for the price was good value. 4 stars because too many small logs, or slithers of logs. Many would pass as large kindling. I've purchased before from WHE and logs are generally good quality.
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Karen
White Horse Energy
3 months ago
Thank you for your feedback, as the product we supply is a natural product some logs can be slightly smaller or slightly bigger. We will be in contact with you to discuss this issue.
Good product. Good price.
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Nicholas Pickering
3 months ago
Date of purchase: 05/06/2024
What Nicholas Pickering said about White Horse Energy:
Great
Karen
White Horse Energy
3 months ago
Thank you for your 5 star reveiw! We always aim to deliver swiftly without compromising on quality. Your satisfaction is our priority!
Product reviews
Very quick service and the delivery driver was very helpful.
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review! We're delighted to hear that you experienced fast service and found our delivery driver helpful.
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
The service is up to its usual high standard
Karen
White Horse Energy
3 months ago
Thank you for your glowing feedback! We take pride in delivering top-notch products and maintaining a high standard of service.
Product reviews
The wood is first class as is the delivery
and the driver.
Also the number of very LARGE cuts
of wood has been significantly reduced—which means we can get all of them on our fire.
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review! We're thrilled to hear that you're pleased with the quality of the wood and our delivery service! Ensuring top-notch products and a smooth delivery experience is our priority
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Peter Forknall
Dunstable
3 months ago
Date of purchase: 03/06/2024
What Peter Forknall said about White Horse Energy:
Easy to order order arrives very quick packaging is extremely good product is always correct size and packed well the wood burns very well and gives fantastic heat
Karen
White Horse Energy
3 months ago
We're delighted to hear about your positive experience! Making the ordering process seamless and ensuring swift delivery with secure packaging is our goal. It's fantastic to know that the wood burns efficiently, providing excellent heat
Product reviews
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
The ordering process was very simple. The crate of logs was a good price, and delivery date was as promised.
Hope they come up with simalar bargains in the future
Karen
White Horse Energy
3 months ago
We're thrilled to hear that you found our products to be great value for your money! Making the ordering process easy and ensuring timely delivery are priorities for us. We're glad we could meet your expectations and deliver your crate of logs as promised
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
Kept well informed of delivery and got to choose the day.
Absolutely no problems and pallet put where I wanted it.
Karen
White Horse Energy
3 months ago
Thank you for your feedback! We're delighted to hear that your delivery from White Horse Energy was as promised and that you had a smooth experience. Providing clear communication and flexibility with delivery options is important to us. We're glad we could accommodate your preferences and ensure your pallet was placed exactly where you wanted it.
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review.
Product reviews
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review, we are extremely pleased you are satisfied with our premium pellets.
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Trusted Customer
3 months ago
Date of purchase: 09/05/2024
It’s always been good. Just the damaged bags were a disappointment
Product reviews
Pellets were ok as fuel ,but at least 10 bags were damaged and wasted pellets when moving bags and a lot of the bags had already lost pellets.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.