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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

422

57

32

14

18

543

ratings over the past year

Displaying all 16,964 reviews
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shirley nicholls
Hertford
1 year ago
Date of purchase: 22/08/2023
What shirley nicholls said about White Horse Energy:
I made the order on line, given a window for delivery, delivered promptly what more can I say
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Michael Johnson
TQ4 7RL
1 year ago
Date of purchase: 27/07/2023
What Michael Johnson said about White Horse Energy:
Unfortunately, although the day of delivery was dry and the logs were unwrapped and stored immediately, some looked damp/wet. Tests with a damp meter confirmed the excess moisture,; which led to the s
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Ed
White Horse Energy
1 year ago
Thank you for the feedback, we take this very seriously and have conducted a thorough internal investigation. We can assure you, that all of our firewood is kiln dried to below 20% moisture, and we conduct spot checks to ensure this throughout the year, and from all suppliers we receive in for.
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Christopher Houghton
1 year ago
Date of purchase: 18/08/2023
What Christopher Houghton said about White Horse Energy:
Service and delivery arrangements were excellent. The quality of the wood was not as I would have expected for the price.
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Trusted Customer
1 year ago
Date of purchase: 21/08/2023
Delivery lorry leaked oil in three places over my newly re-laid drive way - not impressed at all.
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Ed
White Horse Energy
1 year ago
Very understandable. We hope that you have been able to arrange a satisfactory resolution from the end-point delivery distributors, if you need our support please get in touch.
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Trusted Customer
1 year ago
Date of purchase: 14/08/2023
The crate was not full to the top and the logs were pretty small.
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Ed
White Horse Energy
1 year ago
Thank you for your feedback, we will do better to help inform customers around the nature of stacked firewood crates - however, each crate is always fully stacked. The gap at the top appears through a combination of natural settling, and movement during transportation, which can result in the logs falling into any gaps in the overall stack.
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Colley
Rothwell, Leeds
1 year ago
Date of purchase: 23/08/2023
What Colley said about White Horse Energy:
First class service, fast delivery good price many thanks 5 *****,
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Alexander MacGillivray
1 year ago
Date of purchase: 23/08/2023
What Alexander MacGillivray said about White Horse Energy:
Excellent - speedy delivery and the wood is burning well!
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John Wallwork
1 year ago
Date of purchase: 23/08/2023
What John Wallwork said about White Horse Energy:
Great product, excellent value. Delivery was a doddle, really helpful driver who couldn’t have done any more to accommodate us. I have tried other companies over the years but have firmly landed wit
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
Delivered ahead of time. Well packed, no split bags.
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william ibram
Manchester
1 year ago
Date of purchase: 20/08/2023
What william ibram said about White Horse Energy:
Super fast delivery great product and great service
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.