Could have been a 5 stars given the quality of the logs, but delivery schedules let them down. Ordered 2 pallets and one got delivered on the agreed date (Tuesday), other pallet to arrive on the Frida
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Product reviews
Too early to say how it will go but this looks excellent and nice logs. Will be used mixed with birch wood.
Pleased with how it was packed.
Delivery : Exceptional
Not yet used any logs but it looks as it should be just the job. Small but very dense and dry wood.
Bought logs in big bags and this felt as I am getting more wood for similar cost.
Delivery : Excellent
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Trusted Customer
1 year ago
Date of purchase: 31/07/2023
Good value and an absolutely crammed full crate of wood! Delivery was very flexible, and the courier was able to bring it down the driveway to make unloading easier for me. According to the website,
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Product reviews
It's kiln-dried and they really couldn't have fit any more into the crate!
Delivery : Exceptional
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MD
Mark Dalton
1 year ago
Date of purchase: 03/08/2023
What Mark Dalton said about White Horse Energy:
Having used WHE for a number of years the service and product has always been to high standard. I had a small glitch with my latest order was rectified quickly and professionally. First class service.
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Trusted Customer
1 year ago
Date of purchase: 17/08/2023
Fast delivery, good friendly customer service. Will certainly order again.
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CB
Carolyn Briggs
Bedfordshire
1 year ago
Date of purchase: 22/08/2023
What Carolyn Briggs said about White Horse Energy:
So simple from start to finish
Product reviews
Economical . Exactly as described
Delivery : Exceptional
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Trusted Customer
1 year ago
Date of purchase: 14/08/2023
Good quality logs and quick dispatch. Will use again.
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Trusted Customer
1 year ago
Date of purchase: 17/08/2023
efficient service
Product reviews
Delivery : Exceptional
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Trusted Customer
1 year ago
Date of purchase: 12/08/2023
Very fast efficient service.
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Trusted Customer
1 year ago
Date of purchase: 17/08/2023
Have purchased often from White Horse - always a good service, from the processing of the order to the delivery itself.
Product reviews
Pellets - good burn and little dust / ash
Delivery : Exceptional
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Trusted Customer
1 year ago
Date of purchase: 14/08/2023
Excellent service, prompt delivery and the logs were high class and packagiangel in hessian sacks terrific. Overall, service, and delivery excellent.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.