I've used White Horse Energy on numerous occasions and once again they've not let me down. The website is very easy to use. Once ordered the contract from both them and the delivery contractor was sup
...
Read all
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you so much for your continued trust in White Horse Energy! We're thrilled to hear that we've consistently met your expectations and provided you with superb service. Making the ordering process smooth and ensuring excellent communication
0
Share
Trusted Customer
3 months ago
Date of purchase: 03/06/2024
very good service easy to place order online and a quick delivery. very pleased.
Karen
White Horse Energy
3 months ago
Thank you for your positive feedback! We're delighted to hear that you're pleased with our service and found it easy to use. Providing quick and efficient delivery is important to us, and we're glad we could meet your expectations. Please make sure when you do refer us you make use of our discount referal code
0
Share
Trusted Customer
3 months ago
Date of purchase: 03/06/2024
Very good delivery driver very helpful
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review! We're delighted to hear that you had a positive experience with our delivery driver. Providing excellent service is our goal
0
Share
Trusted Customer
3 months ago
Date of purchase: 25/05/2024
Arrived on time, and manoeuveredto my preferred location.
Driver friendly and helpful
Karen
White Horse Energy
3 months ago
We're thrilled to hear that you're pleased with our special offer and that your delivery experience was smooth! Ensuring timely delivery and accommodating your preferred location is important to us. It's fantastic to hear that our driver was friendly and helpful during the process
Product reviews
Burns really well. Cannot tell difference from A grade.
Long steady burn as you would expect from oak.
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review! We're delighted to hear that you're satisfied with the quality of our oak wood
0
Share
Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Excellent service
Karen
White Horse Energy
3 months ago
We're thrilled to hear that you had an excellent experience with our service! Thank you
0
Share
CD
Claire Doyle
Barry
3 months ago
Date of purchase: 02/06/2024
What Claire Doyle said about White Horse Energy:
Excellent service
Karen
White Horse Energy
3 months ago
Thank you for your 5 star feedback! We're delighted to hear that you're happy with both our pellets and our service
Product reviews
Great pellets good price and speedy delivery
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your feedback! We're thrilled to hear that you're satisfied with the quality of our pellets, our pricing, and the speed of delivery.
0
Share
AJ
aleksander jaki
3 months ago
Date of purchase: 02/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review.
Product reviews
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review, we appreciate your customer.
0
Share
Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Karen
White Horse Energy
3 months ago
Thank you for your 5 star review, we appreciate your feedback.
Product reviews
I’ve used firewood.co.uk (White horse energy)
For a couple of years now Great produce, service and delivery very fast a very good company
Delivery : Exceptional
Karen
White Horse Energy
3 months ago
Thank you for being a loyal customer! We're delighted to hear that you've had a positive experience with us over the past couple of years. Providing great products, service, and fast delivery is what we strive for. Your satisfaction is our priority, and we appreciate your 5 star review.
0
Share
Trusted Customer
3 months ago
Date of purchase: 31/05/2024
Prompt delivery and a very courteous driver
Karen
White Horse Energy
3 months ago
We're thrilled to hear that you're pleased with our kiln-dried logs and delivery service! Thank you for your 5 star review.
0
Share
Trusted Customer
3 months ago
Date of purchase: 26/05/2024
Product reviews
I was disappointed with the size of the logs in this purchase. They were consistently small, unlike previous purchases which had been a good mixture of sizes.
On raising this matter with White Horse,
...
Read all
Karen
White Horse Energy
3 months ago
Thank you for your feedback, we will be in touch with you as soon as possible.
Karen
White Horse Energy
3 months ago
Thank you Colin, we are pleased this situation has now been resolved.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.