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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

432

59

34

14

18

557

ratings over the past year

Displaying all 16,964 reviews
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Bogdan Salata
1 year ago
Date of purchase: 27/07/2023
What Bogdan Salata said about White Horse Energy:
Well packed received within estimate time
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Laura
White Horse Energy
1 year ago
Thank you! We're glad to hear that you were satisfied with our service and the timely, well-packed delivery. Your feedback us appreciated!
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Philip Oldfield
1 year ago
Date of purchase: 30/07/2023
What Philip Oldfield said about White Horse Energy:
Easy to order. Competitive price
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Laura
White Horse Energy
1 year ago
Thank you! We strive to make the ordering process easy and offer competitive prices. Your feedback is valued!
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Trusted Customer
1 year ago
Date of purchase: 29/07/2023
Great price per m3 on the Max Ash crate. Pre-ordered for the 10th-14th August and it arrived on 11th - really good considering it's hard to get ash at the moment. Had an issue with delivery - I'd ord
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Laura
White Horse Energy
1 year ago
Thank you for your detailed feedback. We're glad you found the price and delivery speed satisfactory. We apologise for the hiccups you experience with the combines delivery and the condition of the pallet. Your insights help us improve our processes and ensure a better experience in the future.
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Trusted Customer
1 year ago
Date of purchase: 08/08/2023
Good choice, good quality, efficient deliver
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Laura
White Horse Energy
1 year ago
Thank you! We're pleased to hear that you're satisfied with your choice, the quality of our products and the efficiency of our delivery.
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Trusted Customer
1 year ago
Date of purchase: 09/08/2023
Use this company every year and the service is excellent
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Laura
White Horse Energy
1 year ago
Thank you for your loyalty and positive feedback! We're glad to consistently provide you with excellent service and products year after year.
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Harry
Norfolk
1 year ago
Date of purchase: 09/08/2023
What Harry said about White Horse Energy:
Always great quality fire wood, great business to deal with thank you
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Laura
White Horse Energy
1 year ago
Thank you for your continuous support and kind words! We're delighted to provide you with quality firewood and excellent service.
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Trusted Customer
1 year ago
Date of purchase: 07/08/2023
Order process was very smooth. Product excellent, plenty of logs crammed into the crate! Now the downside, apart from very vague emails there was no communication from the delivery partner, Palletfo
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Laura
White Horse Energy
1 year ago
Thank you for your valuable feedback. We apricate your positive comments about our product and order process. We apologise for any inconvenience caused by the delivery communication and timing. Your input helps us improve, and we're glad to know it wont deter you from considering us in the future.
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Trusted Customer
1 year ago
Date of purchase: 07/08/2023
Excellent service and product.
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Laura
White Horse Energy
1 year ago
Thank you! We're pleased to have provided you with excellent service and a quality product.
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Trusted Customer
1 year ago
Date of purchase: 06/08/2023
Easy online ordering process The delivery was quick and the driver left the pallet exactly where I asked, even though nobody was at home
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Laura
White Horse Energy
1 year ago
Thank you for your continued support and positive feedback on our quality, ordering process,, and the delivery service. We're pleased to have met your expectations and appreciate your trust in us.
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Elizabeth Skidmore
1 year ago
Date of purchase: 02/08/2023
What Elizabeth Skidmore said about White Horse Energy:
Customer service great when dealing with missing part of order.Only reason for a four star is fire lighters packed inside case of oak .I feel they should have been on outside as when removed there wa
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Laura
White Horse Energy
1 year ago
We appreciate your positive feedback about our customer service. Thank you for the suggestion regarding the fire lighters placement; we'll take this into consideration. Your input helps us improve.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.