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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

434

59

34

15

20

562

ratings over the past year

Displaying all 16,964 reviews
PA
Pat Adams
1 year ago
Date of purchase: 08/08/2023
What Pat Adams said about White Horse Energy:
Delivery within 24 hours of ordering was brilliant; the pallet was wrapped well and all pellets intact. Thank you.
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Laura
White Horse Energy
1 year ago
We're delighted to hear that you were impressed with our speedy delivery and the secure packaging of the pallet. Thank you for choosing our service!
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Ray Hodge
Essex
1 year ago
Date of purchase: 27/07/2023
What Ray Hodge said about White Horse Energy:
Excellent full crate of Birch ready for winter. Well packed and value for money. Shame the carrier let it down as was delivery organised for Monday and turned up Tuesday after 5pm.
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Laura
White Horse Energy
1 year ago
Thank you for your positive feedback on the birch and its value. We apologise for the delivery delay and any inconvenience it caused. Your satisfaction is important to us.
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Katharine Newby
1 year ago
Date of purchase: 05/08/2023
What Katharine Newby said about White Horse Energy:
From purchase to delivery, the process was easy and customer service very good. Thank you.
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Laura
White Horse Energy
1 year ago
You're welcome! We're pleased to hear that you had a smooth experience from purchase to delivery.
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Ian Luckman
1 year ago
Date of purchase: 06/08/2023
What Ian Luckman said about White Horse Energy:
Fantastic service and great friendly staff well done
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Laura
White Horse Energy
1 year ago
Than you for your kind words! We're glad you had a fantastic experience with our service and friendly staff.
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Trusted Customer
1 year ago
Date of purchase: 03/08/2023
Fast and excellent service, great product! Would recommend
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Laura
White Horse Energy
1 year ago
Thank you for your recommendation! We're delighted that you were pleased with our fast and excellent service, as well as the product.
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Trusted Customer
1 year ago
Date of purchase: 08/08/2023
From ordering on the phone to the email information and tracking it was excellent. The delivery driver was very courteous and polite, he put my delivery in my drive where I asked him to, not a problem
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Laura
White Horse Energy
1 year ago
We're thrilled to hear about your positive experience from start to finish. Thank you or your kind words and continued support. we look forward to serving you again in the future.
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Trusted Customer
1 year ago
Date of purchase: 07/08/2023
Good quality wood, well packaged and dry. Pity the delivery was earlier than planned.
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Laura
White Horse Energy
1 year ago
Thank you for your positive feedback on the wood quality and packaging. We apologise for any inconvenience caused by the early delivery, Your input is valuable to us.
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Trusted Customer
1 year ago
Date of purchase: 03/08/2023
Wood excellent, hessian sacks made it much easier to handle. Lorry driver brilliant in spite of the incredibly clumsy and inefficient unloading system. Needs redesigning and updating!
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Laura
White Horse Energy
1 year ago
Thank you for your feedback. We're pleased that you found the wood to be of high quality and that the lorry driver was assisted the best he could. We apologise if there was issues with the loading of the lorry and we appreciate your input. We'll take you comments and pass them onto our delivery partner.
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VH
Valerie Hunt
Ashton Keynes
1 year ago
Date of purchase: 05/08/2023
What Valerie Hunt said about White Horse Energy:
Great website, easy to order, prices are average but good size quality logs, packed really well in crate. Excellent customer service regarding delivery. Delivered on time. Thank you.
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Laura
White Horse Energy
1 year ago
We truly appreciate your kind words and detailed feedback! It's wonderful to hear that you had a positive experience with our website, products and customer service. Thank you for choosing us!
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Trusted Customer
1 year ago
Date of purchase: 28/07/2023
Great product
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Laura
White Horse Energy
1 year ago
Thank you for your concise feedback! We're thrilled that you're pleased with the product and our delivery speed.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.