Really excellent products for giving grey hair some shine and keeping it in condition.
Product reviews
One suggestion : different colours on tubes of shampoo and conditioner, - difficult to differentiate in the shower without glasses!
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
The original delivery went astray, & the replacement delivery was not what I ordered. I cannot fault the reaction of White Hot, as I now have what I ordered (albeit it 2 weeks later), plus some lovel
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White Hot
White Hot
8 years ago
Thanks for your feedback. As a small brand, we pride ourselves on our high standards of customer service and find it frustrating when things don’t always go to plan. We can only apologise again that you had a less than 100% experience with us on this occasion, but hope that the complementary gifts go some way to making up for it. Please be assured that these mistakes are very rare (as shown by our consistently high service score on Feefo), and we hope that you may feel able to continue shopping with us next time.
White Hot Customer Care
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Trusted Customer
8 years ago
Date of purchase: 19/11/2015
There were significant website problems with a special offer to regular customers but using the contact telephone number enabled me to resolve the issue with an exceptionally helpful member of the Whi
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White Hot
White Hot
8 years ago
Thanks for your lovely review on White Hot. We apologise for the issues that you faced with the website during the promotion.However, we are delighted to hear that you experienced exceptional customer service. Our customers are extremely important to us at White Hot and so if we can ever do anything to help we are always on hand to assist when problems occur.
We will be sure to pass on the message to Natalie who dealt with your queries.
Thank you for taking the time to write such a lovely review, its much appreciated.
White Hot Customer Care
Product reviews
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
Excellent products and fast delivery.
Product reviews
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
Superb service. Beautifully packaged and swift delivery.
Product reviews
I use all of these products and have done so for a couple of years. They are all excellent and I recommend them to all of my friends who have grey to white hair.
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
As usual excellent service and prompt delivery. many thanks
Product reviews
Excellent product used it now for 2 years and passed the message around.
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
Excellent customer service. I could not order online but the advisor on the phone was very helpful.
White Hot
White Hot
8 years ago
Thanks for your lovely review on White Hot. We did encounter some website problems whilst running one of our promotions but we hope you should not have these again. Its great to hear that you experienced good customer service from us as it is something that is of great importance to us at White Hot.
We hope you continue to enjoy using the products.
Best Wishes
White Hot Customer Care
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
Amazing service, implausible next day delivery.
Product reviews
My hair loves this shampoo
Lasts forever as you only need a tiny bit.
Gives my wiry straight hair instant shine and manageability
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Trusted Customer
8 years ago
Date of purchase: 18/11/2015
Good website. Good delivery time
Product reviews
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Trusted Customer
8 years ago
Date of purchase: 14/11/2015
Lovely product - shame it was hard to find - I have been grey since I was in my 30's now in my 50's
White Hot
White Hot
8 years ago
Thank you for your review on White Hot Shooshing Creme. If you ever struggle to find us again we are always stocked online at www.whitehothair.co.uk ,feelunique.com ,boots.com and certain Boots Stores.
We do have to agree that Shoosh is perfect for giving your hair that extra bit of oomph that is needs.
Enjoy your White Hot products
White Hot Customer Care
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.