wonderful products, the best on the market - efficient service - couldn't fault any aspect.
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Trusted Customer
9 years ago
Date of purchase: 14/06/2015
Nothing wrong with the company & the order process, but why aren't those who deliver, intelligent enough to find somewhere other than a bin full of kitchen or garden waste to leave the parcel! This h
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White Hot
White Hot
9 years ago
Thank you for your comment. We are pleased you're enjoying using our products. With regards to delivery, we agree it's 'rubbish' to find your parcel in the bin! We use Royal Mail for all of our deliveries and unfortunately have no influence over this end part of the process. However, we haven't received any other feedback like this so hopefully it's an isolated incident.
White Hot Customer Care
Product reviews
Enjoy using the products.
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Trusted Customer
9 years ago
Date of purchase: 08/06/2015
As for 'Brilliant Shampoo'
White Hot
White Hot
9 years ago
Thanks for your comment. We always aim for the opening of our products to be an enjoyable experience which is why we wrap them in tissue paper, but we do understand your concerns. In terms of price, we have a standard Recommended Retail Price, but we are aware that other stockists sometimes run promotions. If you sign up to our email newsletter we'll let you know as and when we have our own offers available.
Thank you for getting in touch.
White Hot Customer Care
Product reviews
Although the packaging in coloured tissue paper looks good it is unnecessary and a bit wasteful. Delivery is very prompt but I seen your products a little cheaper on another website.
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Trusted Customer
9 years ago
Date of purchase: 14/06/2015
I love the fact that Silver hair is being represented so positively - and special products too that actually work - brilliant.
White Hot
White Hot
9 years ago
Thank you for your lovely review. You should only need a small amount of Shooshing Crème on your fingertips, but of course it depends how long your hair is and your preference. Have you seen the video of our model Sharon who shows you how she uses Shooshing Crème on her short hair for best effect? If you think this might be useful, you can take a look at the video here: https://www.youtube.com/watch?v=mvJ8M61vsKc
Thanks for getting in touch.
White Hot Customer Care
Product reviews
The shampoo works and leaves hair feeling wonderfully soft and shiny too.
White Hot
White Hot
9 years ago
Thank you for your lovely review of Glorious Shampoo. But more importantly, we are really pleased that you love our ethos - creating products that not only work, but are positive and celebratory for women with white and grey hair, is what motivated our Founder Jayne to create White Hot. We hope you keep on enjoying our products.
Thanks again for getting in touch.
White Hot Customer Care
I am still working out the shooshing cream...probably using too much and the rate I m using it I would have to buy it weekly! But it works!!! I don't save it for night time I shoosh my way through t
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I can't imagine life without this oil. My hair is so shiny. I get so many fabulous comments about my hair from complete strangers! Great products. Thanks.
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Trusted Customer
9 years ago
Date of purchase: 13/06/2015
speedy delivery
Product reviews
Repeat order... now hooked on this shampoo
love this too.....
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Trusted Customer
9 years ago
Date of purchase: 11/06/2015
A nice product, easy to use and does the job.
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Trusted Customer
9 years ago
Date of purchase: 08/06/2015
Service ok
White Hot
White Hot
9 years ago
Thanks for your feedback. The fill in the bottle is exactly the same except we have made the packaging slightly smaller. We would be more than happy to send you out a new bottle as there should be no difference in performance.
Thanks again for getting in touch, and we are sorry that you were not satisfied with your order.
White Hot Customer Care
Product reviews
The bottle is smaller than the original. Something about the shampoo that doesn't give the same highlight on gray hair very disappointed.
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Trusted Customer
9 years ago
Date of purchase: 05/06/2015
I would have bought all the products in this range if they had been offered as a bundle with a price reduction e.g. Buy the full set and get one of the products free of charge.
Product reviews
It's OK but can make hair very greasy - think my hair maybe doesn't need such a rich product.
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Trusted Customer
9 years ago
Date of purchase: 04/06/2015
Stumbled on then by chance and I wish I had know about then before. People I speak to have not heard of them either. Love the name.
Product reviews
My hair quality is much improved after only just started using White Hot.
Don't need much so it will go a long way. Hair feels great.
Brilliant like shampoo. Hair feel great.
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Trusted Customer
9 years ago
Date of purchase: 01/06/2015
Liked psckejing great product ...will be buying more
White Hot
White Hot
9 years ago
Thanks for your review on Glorious Shampoo. We love how Glorious leaves your hair feeling gorgeously moisturised. We currently do not have any hair dyes or colouring products in our range. However,our Brilliant Shampoo contains a touch of Blue Lupin which re-emits visible blue light, and absorbs UV radiation leaving white and/or grey hair bright and light.
Thanks for getting in touch
White Hot Customer Care
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.