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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

2,130

546

234

100

138

3,148

ratings over the past year

Displaying all 3,148 reviews
Time:
Past year
JE
Jenny
Isle of Wight
8 months ago
Date of purchase: 23/12/2023
What Jenny said about Wightlink:
Smooth easy check in, efficient loading.
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Adam
Wightlink
8 months ago
Hello Jenny, Thank you for your review. I'm glad that you found your journey with Wightlink to be smooth and efficient. We look forward to seeing you onboard again soon.
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Christopher Graham day
Newport
8 months ago
Date of purchase: 27/12/2023
What Christopher Graham day said about Wightlink:
My last trip was during bad weather. Whitelink managed to travel in conditions that surprised me and I can't remember ever seeing the Portsmouth Harbour entrance so rough. The crossing - whilst rough
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Adam
Wightlink
8 months ago
Hello Chris, Thank you for your lovely review. I'm pleased to hear that you had a great experience travelling with Wightlink despite the weather. I do hope we will see you onboard again soon.
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Stephen
Newport
8 months ago
Date of purchase: 30/12/2023
What Stephen said about Wightlink:
I use Wightlink all the time. They are friendly and helpful. My biggest fault with them is they do not take cash on board. As someone who does, and will not, use contactless payments, I find this anno
...
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Adam
Wightlink
5 months ago
Hello Stephen, Thank you for your review. We look forward to seeing you onboard again soon.
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Trusted Customer
8 months ago
Date of purchase: 30/12/2023
Friendly crew who coped admirably with the adverse weather conditions. We use this route frequently.
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Adam
Wightlink
8 months ago
Hello, Thank you for your review. I'm happy to hear that you had a good experience travelling with Wightlink despite the poor weather. We look forward to welcoming you onboard again soon.
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Trusted Customer
8 months ago
Date of purchase: 18/12/2023
Polite staff at arrival, boarding and cafe. On time. Good communication.
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Adam
Wightlink
8 months ago
Hello, Thank you for your review. I'm delighted to hear that you had a great experience travelling with Wightlink. We look forward to seeing you onboard again soon.
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Trusted Customer
8 months ago
Date of purchase: 17/12/2023
Service good, staff polite and helpful
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Adam
Wightlink
8 months ago
Hello, Thank you for your review. I'm pleased to hear that you had a good journey with Wightlink. We look forward to seeing you onboard again soon.
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Ian
8 months ago
Date of purchase: 30/12/2023
What Ian said about Wightlink:
Always polite and helpful. Boats always very clean
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Adam
Wightlink
8 months ago
Hello Ian, Thank you for your review. I'm glad that you had a great experience travelling with Wightlink. We look forward to seeing you onboard again soon.
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Andrew
8 months ago
Date of purchase: 27/12/2023
What Andrew said about Wightlink:
A friendly and efficient service. Outbound Portsmouth returned via Limington
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Adam
Wightlink
8 months ago
Hello Andrew, Thank you for your review. I'm pleased to hear that you had a good experience travelling with Wightlink. I hope you enjoyed your stay on the Island and will visit again soon.
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Charles Dare Barry
NEWPORT
8 months ago
Date of purchase: 26/12/2023
What Charles Dare Barry said about Wightlink:
Ensure passengers have eneugh space to open doors to exit cars
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Adam
Wightlink
5 months ago
Hello Charles, Thank you for your feedback. I am sorry that you did not receive enough space around your vehicle to exit comfortably. Even on particularly busy sailings customers should still be parked in a space that allows them to comfortably exit their vehicle and I do apologise that this was not your experience on this occasion. Thank you once again for your feedback, we hope to see you onboard again soon.
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Trusted Customer
8 months ago
Date of purchase: 18/12/2023
Having had to change to the Wightlink Fastcat due to the Hovertravel disruption on Thursday, 28 December, I was concerned about getting my 96 year old mum over to Southsea, where my brother was meetin
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Adam
Wightlink
5 months ago
Hello, Thank you for your lovely review. I am pleased to hear that one of my colleagues was able to assist you and your mum. Our colleagues are always happy to help where they can and I am glad that they were on hand to make your journey with Wightlink as easy as possible. We look forward to welcoming you onboard again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.