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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

2,221

572

237

100

141

3,271

ratings over the past year

Displaying all 3,271 reviews
IA
Ian
Leicestershire
6 months ago
Date of purchase: 09/03/2024
What Ian said about Wightlink:
The people are friendly and polite and nothing is too much trouble We have been with Wightlink for 25 years will remain to do so Awsome Wightlink
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Charlotte
Wightlink
4 months ago
Hello Ian and thank you for sharing your review. I am glad that your experience travelling with Wightlink is always so positive and you find our teams to be helpful and friendly. Thanks again and look forward to seeing you onboard again soon.
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Jenny
6 months ago
Date of purchase: 09/03/2024
What Jenny said about Wightlink:
Always use them and would recommend
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Charlotte
Wightlink
4 months ago
Hello Jenny, Thank you for your review. We're very pleased to see that as a regular traveller you enjoy your experience when travelling with Wightlink. Thanks again and look forward to seeing you again soon.
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Terence
6 months ago
Date of purchase: 05/03/2024
What Terence said about Wightlink:
The journey was punctual. As a foot passenger with heavy luggage, and depending upon the tide, stairs have to be negotiated before crossing the car deck to the lift. This is not good.
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Charlotte
Wightlink
4 months ago
Hello Terence, Thank you for your feedback. I am sorry you found it a struggle to reach the lift with your luggage. Please note for future reference, that you can add assistance to your bookings if you do require help when travelling with us. This can be done either online or over the telephone 48 hours prior to travelling with us. We hope to see you again soon to provide a more enjoyable experience.
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John
6 months ago
Date of purchase: 03/03/2024
What John said about Wightlink:
Good service. On time, nice clean seating area. No problems
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Charlotte
Wightlink
4 months ago
Hello John, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and hope you enjoyed your stay on the Isle of Wight.
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IA
Ian
6 months ago
Date of purchase: 08/03/2024
What Ian said about Wightlink:
Service is good and on time both ways.
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Charlotte
Wightlink
4 months ago
Hello Ian, Thank you for your review. We're pleased to see that you enjoyed travelling with Wightlink and found us to be punctual on both legs of your journey. We hope to see you again soon.
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Trusted Customer
6 months ago
Date of purchase: 08/03/2024
all was efficient, smooth journey
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Charlotte
Wightlink
4 months ago
Hello and thank you for your review. We're very happy to hear you had a good experience when travelling with Wightlink and enjoyed a smooth, efficient journey with us. We look forward to welcoming you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 07/03/2024
All good as usual! friendly staff etc
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Charlotte
Wightlink
4 months ago
Hello, Thank you for your review. I am pleased to see you enjoy your experience when travelling with Wightlink and find the staff to be friendly. We look forward to seeing you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 03/03/2024
Far to expensive for a forty minute ferry ride. Lack of competitive companies breeds expensive prices.
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Charlotte
Wightlink
4 months ago
Hello, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. We do appreciate you taking the time to share your feedback as we are always looking for ways we can improve.
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Steven Kingston
FELTHAM
6 months ago
Date of purchase: 13/02/2024
What Steven Kingston said about Wightlink:
The service is normally good, the staff are fantastic, helpful and friendly. I have stayed loyal to wight link with all my crossing, but now visiting sick father who are terminally ill and now have
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Charlotte
Wightlink
4 months ago
Hello Steve, Firstly, my sincerest apologies for your loss. I am glad to see you find the staff so helpful and friendly. I am very sorry that you find the fare prices too high, we do have many ways to save when travelling with us. Keep an eye on our 'offers' tab on our website and sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. If you have any memberships such as AA, English Heritage, Blue Light Discount (to name a few), always check with them before making a booking, to see if a discount is offered. Thank you for taking the time to share your feedback. I hope this gives you some ideas on ways to save and we get to welcome you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 08/03/2024
As always, an excellent service. Smooth operation by cheerful staff.
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Charlotte
Wightlink
4 months ago
Hello and thank you for your review. We're very happy to hear your travel with Wightlink is always a great experience and you found the staff to be so cheerful. We look forward to welcoming you onboard again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.