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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

2,221

572

237

100

141

3,271

ratings over the past year

Displaying all 3,271 reviews
RO
Robert
6 months ago
Date of purchase: 04/03/2024
What Robert said about Wightlink:
Polite and efficient
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Charlotte
Wightlink
4 months ago
Hello Robert, Thank you for your review. We look forward to seeing you onboard again soon.
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Gail
6 months ago
Date of purchase: 25/02/2024
What Gail said about Wightlink:
Staff were really helpful. I needed to potentially change my return booking for the following day. Very easily done with just a small extra fee.
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Charlotte
Wightlink
4 months ago
Hello Gail and thank you for sharing your review. I am pleased to see that you found making amendments to your Wightlink booking so easy with the help of our friendly staff. We hope to see you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 26/02/2024
Ferry was on time and polite and efficient staff as usual
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Charlotte
Wightlink
4 months ago
Hello there, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
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Karen
6 months ago
Date of purchase: 02/03/2024
What Karen said about Wightlink:
Great service. We are always amazed at how streamlined and efficient all of your staff are at directing and controlling vehicles on and off the ferry's. Everyone knows their job and does it very well.
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Charlotte
Wightlink
4 months ago
Hello Karen, Thank you for your review and kind words for our staff. All crew are trained to a high standard and operate under supervision until they have completed training. We are pleased to hear that you found them to be so efficient. Thanks again and look forward to seeing you onboard Wightlink Ferries soon.
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Paul
6 months ago
Date of purchase: 29/02/2024
What Paul said about Wightlink:
As always the service is excellent along with the staff we dealt with.
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Charlotte
Wightlink
4 months ago
Hello Paul, Thank you for your review. I am glad that your experience travelling with Wightlink is always a good one and you find our teams to be helpful and friendly. Thanks again and we look forward to seeing you onboard soon.
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DG
Dennis / Barbara Gover
Exmouth
6 months ago
Date of purchase: 02/03/2024
What Dennis / Barbara Gover said about Wightlink:
Yes will use again as have used many times without any problems even using Tesco vouchers
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Charlotte
Wightlink
4 months ago
Hello Dennis, Thank you for your review. I am glad to hear that you have always found Wightlink easy to use, even when using a discount. We hope to see you again soon.
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Trusted Customer
6 months ago
Date of purchase: 01/03/2024
Due to a reduced number of ferries operating the ferry there was a reduced service. Also at £100 for a return trip it was excessively expensive.
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Charlotte
Wightlink
4 months ago
Hello there and thank you for your feedback. Although we had a 2 boat service, due to the weather conditions, we did unfortunately suffer delays which I am very sorry for any inconvenience this caused. With regards to the pricing, I would recommend signing up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. We hope to see you again soon
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AN
Anne
6 months ago
Date of purchase: 02/03/2024
What Anne said about Wightlink:
Extremely efficient service both at the ports and on board the ferry. Easy check in at ports with automatic numberplate recognition.
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Charlotte
Wightlink
4 months ago
Hello Anne, Thank you for taking the time to share your review. We're very pleased to hear that you found the checking in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable service.
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Andrew
Southampton
6 months ago
Date of purchase: 01/03/2024
What Andrew said about Wightlink:
Friendly welcoming staff team in all areas, working to make sure you enjoyed the trip
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Charlotte
Wightlink
4 months ago
Hello Andrew, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
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WE
Wendy
West Midlands
6 months ago
Date of purchase: 02/03/2024
What Wendy said about Wightlink:
Fully recommend Wightlink. Lovely ferries with good food facilities and comfortable seats for a smooth journey.
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Charlotte
Wightlink
4 months ago
Dear Wendy, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and that you enjoyed the selection of food offered onboard. We look forward to seeing you again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.