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Wightlink Reviews

https://www.wightlink.co.uk
Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

2,221

572

237

100

141

3,271

ratings over the past year

Displaying all 3,271 reviews
Trusted Customer
6 months ago
Date of purchase: 03/03/2024
Really easy to book and it looks like I can amend my booking easily online.
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Charlotte
Wightlink
4 months ago
Hello and thank you for taking the time to share your review. I am glad that you found our website easy to use for making and amending a booking. Thanks again and we look forward to seeing you onboard again soon.
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CH
Chris
Portsmouth
6 months ago
Date of purchase: 28/02/2024
What Chris said about Wightlink:
Running late Again
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Charlotte
Wightlink
4 months ago
Hello Christopher and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. Your feedback has been noted to help improve our service and going forward, we hope to provide you with a more enjoyable experience when travelling with us.
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Trusted Customer
6 months ago
Date of purchase: 28/02/2024
Always a good, efficient service.
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Charlotte
Wightlink
4 months ago
Hello, Thank you for your review. I am glad to hear that you always experience such a positive service when travelling with Wightlink and look forward to seeing you again soon.
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VA
Vanessa
6 months ago
Date of purchase: 25/02/2024
What Vanessa said about Wightlink:
Excellent fast boarding onto the ferry. Left on time. On the way back windy weather was forecast. The captain was very good in telling us when the worst weather would hit us which was for about 5 minu
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Charlotte
Wightlink
4 months ago
Hello Vanessa, Thank you for your review. We're pleased to hear that you found the service to be excellent when travelling with Wightlink and that the Captain communicated well when things were getting a little choppy. We hope to see
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John
6 months ago
Date of purchase: 26/02/2024
What John said about Wightlink:
Regular traveller. Always get a good service from the teams. Always polite and helpful on the Portsmouth / Fishbourne route.
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Charlotte
Wightlink
4 months ago
Hello John, Thank you very much for sharing your review. I am glad to hear that as a regular traveller, you always enjoy your experience with Wightlink and find the teams to be so helpful and friendly. We look forward to seeing you again soon.
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Richard
6 months ago
Date of purchase: 02/03/2024
What Richard said about Wightlink:
Excellent service, on time as always and the Captain took the trouble to warn us that the entrance to Portsmouth would be a bit choppy…. which it was !
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Charlotte
Wightlink
4 months ago
Hello Richard, Thank you for your review. We're pleased to hear that you enjoyed your experience when travelling with Wightlink, even if it was a little choppy! We look forward to seeing you again soon.
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Trusted Customer
6 months ago
Date of purchase: 18/02/2024
Our ferry was cancelled! We were supposed to be advised as per your website but nothing ever came through - message or email! We only found out about cancellation as decided to check and see how the s
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Charlotte
Wightlink
4 months ago
Hello there, I am very sorry you found the communication to be poor with delays and cancellations. We always do our best to keep customers informed of any delays or cancellations to the best of our ability however, your feedback has been noted as we look for ways we can improve our service.
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GR
graham
6 months ago
Date of purchase: 10/02/2024
What graham said about Wightlink:
On time and polite service as a regular user I have always been happy with the servie
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Charlotte
Wightlink
4 months ago
Hello Graham, thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.
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Caroline
6 months ago
Date of purchase: 24/02/2024
What Caroline said about Wightlink:
Great service, always friendly staff
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Charlotte
Wightlink
4 months ago
Dear Caroline, Thank you for your kind words about the experience you had when travelling with Wightlink. I am glad to see you find it the best island crossing and we hope to welcome you onboard again soon!
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SA
Sara
6 months ago
Date of purchase: 12/02/2024
What Sara said about Wightlink:
Very efficient, smooth running to get everyone on board. Very quick to board and disembark. Friendly staff.
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Charlotte
Wightlink
4 months ago
Hello Sara, Thank you for your review. I am glad that your experience travelling with Wightlink was so positive and you found the team to be friendly. We look forward to seeing you onboard again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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03339997333
Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.