Wightlink Reviews

Hello and thank you for your review. We are glad to hear you enjoyed your experience with Wightlink and hope you enjoyed your stay on the island. Thank you again and for recommending us!

Hello Trevor, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello We understand that punctuality is important to our customers. We are very sorry for the disruption to your sailing and for the impact this had on your travel plans. Thank you for your feedback and we do hope to provide a more enjoyable experience when you next travel with us.

Hello Edward, Thank you for your review. I am glad that your overall experience travelling with Wightlink was a good one and you found the ferries to be clean and the staff helpful. We look forward to seeing you onboard again soon.

Hello Paul, Thank you for your review. We're very happy to hear that everything went smoothly when travelling with Wightlink and we hope you enjoyed your stay on the island. Thanks again, and we hope you choose to travel with us again soon.

Hello and thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your coffee whilst on board and that your husband was able to sit in an area of the main lounge with your dog. We do not have a lift to the pet friendly area on St Faith but any passengers who are unable or struggle to use the stairs, the staff will find you somewhere to sit with your pet. Although we currently do not do a reward scheme as such, we do have offers on our website which may give you ideas on ways to save to help towards future travel. Thank you again and we do hope to see you onboard again soon.

Hello Laurence, I am glad that your experience travelling with Wightlink was a good one and you found the accessible travel support so efficient. Our team will always try their best to help where they can to make your time with us more enjoyable. Thank you for sharing your review and we look forward to seeing you onboard again soon.

Hello Stephen, I am very sorry that your experience on this crossing was not as positive as we'd hoped with regards to loading onto the ferry and for your incorrect order of toast. The crew onboard are all very experienced and do have to load the boat in a certain way safely however, your comments about not having enough room to get out have been noted. Sometimes with all the noise from boarding traffic as well as for the safety of everyone onboard, crew will have to raise their voice however, we do expect this to be done in a respectful, calm manner so I am sorry once again, if you felt it did not come across this way. Thank you for your feedback and we do hope to provide a more enjoyable experience if you choose to travel with us again in the future.

Hello Joe, We do appreciate you taking the time to share your review and glad to see that you enjoy travelling with Wightlink. Although we currently do not offer a loyalty scheme, we do have lots of ideas on our website on ways to save including becoming a MyLink member where you can enjoy the best prices on foot passenger ferry travel. You’ll also get access to drinks discounts and surprise seasonal offers, so sign up today, say yes to receiving our email newsletters and keep an eye on your inbox.

Hello Peter. Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.