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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

2,221

572

237

100

141

3,271

ratings over the past year

Displaying all 3,271 reviews
GA
Gareth
6 months ago
Date of purchase: 24/02/2024
What Gareth said about Wightlink:
Arrived in time for an earlier sailing, was allowed to board with no problems, staff were really friendly and helpful. Only 3 stars as Wightlink allow dogs/pets to be everywhere on seats, in no dog ar
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Charlotte
Wightlink
4 months ago
Hello Gareth, thank you for your feedback. I am glad to hear that the teams were able to accommodate you on an earlier sailing and you found them to be friendly. Other than assistance dogs, we do ask that all other pets stay within the pet friendly areas onboard or remain in their vehicle when travelling with us. Staff do normally ask other passengers to move to a pet friendly area if they are not abiding by the rules so I am sorry if they did not on this occasion. Please do make staff aware if you have any issues onboard moving forward and I am sure they will be more than happy to help. Once again, thank you for taking the time to share this with us and hope to see you onboard again soon.
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RICHARD BROOK-HART
LYMINGTON
6 months ago
Date of purchase: 24/02/2024
What RICHARD BROOK-HART said about Wightlink:
yes for sure
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Charlotte
Wightlink
4 months ago
Hello Graham, thank you for your review. We're very pleased to hear that you enjoyed your journey with us at Wightlink and look forward to welcoming you onboard again soon.
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Diana
6 months ago
Date of purchase: 18/02/2024
What Diana said about Wightlink:
Ferry was 1 hour late hence 4 stars. Assistance was good. Amenities were OK considering age of ferry.
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Charlotte
Wightlink
4 months ago
Dear Diana, thank you for your feedback. My apologies for the delay you encountered when travelling with us and for the impact this had on your travel plans. I am pleased to hear you found the assistance provided good and hope we get to welcome you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 21/02/2024
Quick and friendly personal.
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Charlotte
Wightlink
4 months ago
Hello there and thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 18/02/2024
The FastCat route is a good one. I always stay over for a night or three, and my only criticism is that I get charged more for not returning the same day - even though I am contributing to the Isl
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Charlotte
Wightlink
4 months ago
Good morning and thank you for your feedback. I am pleased to hear that you enjoy travelling on our FastCat route. We do understand that it may be frustrating to find that a fare is higher than expected though and in keeping with most forms of domestic transport, including the UK’s national rail network, our Day Return tickets are considerably discounted. Our Period Returns can be considered as our standard fares. This tactical pricing not only reflects the travel restrictions attached to day tickets compared to the flexibility offered by Period Returns but is also designed to encourage day visits to the Island and boost the tourism economy. It also benefits Islanders popping over to the mainland for a few hours. I hope this helps and we see you onboard again soon.
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Trusted Customer
6 months ago
Date of purchase: 23/02/2024
Friendly and hassle free crossing
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Charlotte
Wightlink
4 months ago
Hello. Thank you for your review. We're very happy to hear your travel with Wightlink was hassle free and look forward to welcoming you onboard again soon.
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Ray
Sandown
6 months ago
Date of purchase: 23/02/2024
What Ray said about Wightlink:
Welcomed aboard ferry as foot passenger with bulky luggage item. Advised to place item on car deck where crew would keep an eye on it. Lounge was nice and warm.
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Charlotte
Wightlink
4 months ago
Hello Ray, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
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Susan
6 months ago
Date of purchase: 21/02/2024
What Susan said about Wightlink:
Excellent as it always is
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Charlotte
Wightlink
4 months ago
Good morning Susan and thank you for your review. I am pleased to hear that you always have a great experience when travelling with Wightlink. We look forward to seeing you onboard again soon.
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Jack
6 months ago
Date of purchase: 24/02/2024
What Jack said about Wightlink:
It's good I use wightlink quite a lot
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Charlotte
Wightlink
4 months ago
Hello Jack, Thank you for taking the time to share your review. I am pleased to hear that you choose to travel with Wightlink so frequently and that we provide an enjoyable experience. Look forward to seeing you again soon.
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Bethany
6 months ago
Date of purchase: 18/02/2024
What Bethany said about Wightlink:
Had an issue but was allowed to get an earlier ferry. Issue was well communicated always an easy ferry
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Charlotte
Wightlink
4 months ago
Dear Bethany, Thank you for your review. We are glad to hear that the staff were able to help accommodate you on to an earlier ferry after some issues which were communicated well. Thanks again and we look forward to welcoming you onboard again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.2 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.