Wightlink Reviews

Hello Terence, Thank you for your review. I am glad that your experience travelling with Wightlink is always a good one and you found our teams to be helpful with amending your booking. We look forward to seeing you onboard again soon.

Hello and thank you for your feedback. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you again Helen and I hope the above helps.

Hello Terry and thank you for your review. My apologies for the disruption to your original sailing however, I am very pleased to hear that the staff in our Wightlink Contact Centre were so helpful in amending your booking to our Lymington to Yarmouth route to save waiting in Portsmouth. Thank you again and hope to see you again soon.

Hello Kevin, My apologies that you had trouble booking through our website. Some days, we are extremely busy and would always advise to book in advance to avoid disappointment. With regards to pricing, we use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you for your feedback and we hope to see you onboard again soon.

Hello Jane, Thank you for your review. We are very pleased to hear that you have always had such a positive experience when travelling with Wightlink. Mistakes can happen and our team will always do their best to help where they can so again, it's great to see they were so accommodating. Thanks again and we look forward to seeing you onboard soon!

Hello James, Thank you for your review. We look forward to seeing you onboard again soon.

Hello Keith, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello James, We are pleased to hear that you found our website to be user friendly when making and amending bookings. Thank you for sharing your review.

Hello Lynda, Thank you for your review. I am glad that you found our teams at Wightlink to be so helpful when travelling with us. We look forward to seeing you onboard again soon.

Hello and thank you for your review. We are very pleased to hear that as a frequent user of Wightlink, that you have always had a positive experience from booking to travelling with us. We look forward to seeing you again soon.