Wightlink Reviews

Hello Brian, Thank you for your review. I am glad that you found our teams to be helpful and friendly whilst travelling with us at Wightlink. We look forward to seeing you onboard again soon.

Hello Glenn, thank you for taking the time to share your review. I am pleased to hear that as a regular user of Wightlink, you are happy with the service received and enjoy travelling with us. We look forward to welcoming you onboard again soon.

Hello John, Thank you for sharing your review. I am very pleased to hear that you found Wightlink to be so accommodating when travelling with us. If you have a disability, reduced mobility, a medical condition or just need some extra assistance when you travel, our teams will always try their best to help where they can. Thanks again and we hope to see you onboard soon.

Hello Janet, thank you for your feedback. The toilets at our Lymington terminal was undergoing a refurbishment and therefore temporary toilets were put in place. I am very sorry if you found these to be of a low standard. I am pleased to confirm the work has now finished and the refurbished toilets at Lymington are back open.

Hello Carole, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello Derek, Thank you for your review. I am very pleased to hear that your recent experience travelling with Wightlink was a success and hope to see you again soon.

Hello David, Thank you for your feedback. I am glad your travel with us was a success however, I am sorry if booking online was not as easy as expected. Any details that are taken from you at the time of booking are not used for marketing unless you give us permission to do so. You can also request to have your details removed, please do contact us using the form on our website if this is something you wish to do.

Hello Harry and thank you for sharing your feedback with us. We understand that punctuality is important to our customers. We are very sorry for the disruption to your sailing on both your outbound and return journey, and for the impact this had on your travel plans. Regrettably, as frustrating as it is, delays do happen however, the staff will always their best to help where they can. I am very pleased to hear that the teams on duty were so accommodating and friendly.

Hello Donald, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you for your feedback and I hope the above helps.

Hello Ray, Thank you for your review. We look forward to seeing you onboard again soon.