Wightlink Reviews

Hello and thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful when amending your booking over the phone. We look forward to seeing you onboard again soon.

Hello James, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. With regards to passes, we do offer these both for Vehicle and Foot Passenger travel which are designed to save money if travelling regularly. You can find all the information on our website under the 'Tickets' tab at the top of the home page and then 'Frequent Travel'. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you for your feedback James and I hope the above helps.

Hello Paula, Thank you for your review. We look forward to seeing you onboard again soon.

Hello William, I am sorry you feel this way. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. I am sorry once again and do hope if you choose to travel with us again, we can provide a more enjoyable experience.

Hello John, Thank you for your feedback. My apologies if you found the information boards confusing on arrival at Portsmouth. I can see you sailed on St Faith which was running to schedule however, St Clare did suffer a mechanical issue that day and had to be withdrawn from service momentarily. Unfortunately, this did have a knock on effect to those sailing on St Clare for a short time. I do hope the above makes sense and that we see you onboard again soon.

Hello P and thank you for your review. We're very happy to hear that you enjoyed your trip when travelling with Wightlink and hope to see you again soon.

Good afternoon Michael and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and we look forward to welcoming you onboard again soon.

Hello Charlie, Thank you for your review. My apologies that your usual Fishourne to Portsmouth route had delays when you travelled with us. However, our teams will always try their best to accommodate where they can. As such, I am very pleased to see that there was space available for you to amend your booking to travel on our Yarmouth to Lymington route. Thank you once again and we look forward to seeing you soon.

Good afternoon. Thank you for your review. I am glad you enjoyed your trip with us and look forward to seeing you onboard again soon.

Hello and thank you for your review. Our teams will always try their best and so I am very happy to hear you had a great experience when travelling with us at Wightlink. We do hope to see you onboard again soon and continue to provide an outstanding service!