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Willow Leasing Reviews

Rated
Exceptional

At Willow Leasing we understand that people are different. So, we work with you at your pace and truly believe in giving clear,

Service
4.8
/5

5

4

3

2

1

31

5

1

0

0

37

ratings over the past year

Displaying all 274 reviews
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Adrian
Burton-on-Trent
1 year ago
Date of purchase: 25/01/2023
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What Adrian said about Willow Leasing:
The service was wonderful , the support I had and continue to have from Lachlan Currie and Kelly-Anne Straw it's incredible , right now I'm enjoying the car and looking forward every time I'm going fo
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PB
Philip barsby
1 year ago
Date of purchase: 11/01/2023
What Philip barsby said about Willow Leasing:
quick at responding and trying to assist. weekly updates
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David Jenkins
Willow Leasing
1 year ago
Hi there! Thank you for taking the time to write a review for us. I'll make sure to pass your kind words onto the team - I'm sure they will be happy with what you had to say about them! We always aim to provide our customer's with an exceptional five-star service and we're so glad that you felt this way about your experience. We hope you're enjoying your new car and we look forward to helping you again in the future. Happy Driving!
LT
Laichin Tang
1 year ago
Date of purchase: 19/12/2022
What Laichin Tang said about Willow Leasing:
Very responsive to any questions and an absolute pleasure to deal with . From Kellk- Anne and staff including the delivery driver .
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David Jenkins
Willow Leasing
1 year ago
Hi there! Thank you for taking the time to write a review for us. I'll make sure to pass your kind words onto the team - I'm sure they will be happy with what you had to say about them! We always aim to provide our customer's with an exceptional five-star service and we're so glad that you felt this way about your experience. We hope you're enjoying your new car and we look forward to helping you again in the future. Happy Driving!
AM
Alan Murray
1 year ago
Date of purchase: 23/12/2022
What Alan Murray said about Willow Leasing:
Willow leasing were a pleasure to work with from the beginning till the car arrived. From choosing the right option to fit my budget to once my choice was made giving regular updates as to when my car
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Sophie Pepper
Willow Leasing
1 year ago
Hi Alan! Thank you for leaving us such a nice review. We love hearing what our customers have to say and it feels great to know that you would highly recommend us. I'll make sure both Shannon and Lachlan read what you have put so they know what you felt about their service. We hope you enjoy your new car and we look forward to helping you again in the future! Happy Driving!
Trusted Customer
1 year ago
Date of purchase: 19/12/2022
Ordered a new Tesla Model Y and the who process was really easy. All communication was really clear and all dates and application stages were communicated proactively. Amazing customer service! Would
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Sophie Pepper
Willow Leasing
1 year ago
Hi there! Thank you for taking the time to write a review for us. I'll make sure to pass your kind words onto the team - I'm sure they will be happy with what you had to say about them! We always aim to provide our customer's with an exceptional five-star service and we're so glad that you felt this way about your experience. We hope you enjoy your new Tesla and look forward to helping you again in the future. Happy Driving!
MF
Mr & Mrs Fox
1 year ago
Date of purchase: 16/12/2022
What Mr & Mrs Fox said about Willow Leasing:
I would highly recommend Willow Leasing. The reason being is they were all so friendly, Lachlan and Shannon looked after us from start to finish. Now we have our car and they're still phoning to see i
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Sophie Pepper
Willow Leasing
1 year ago
Hi Mr & Mrs Fox! Thank you for taking the time to leave us some feedback - we love hearing what our customers had to say about us and we're so happy that you rated us five stars. I will make sure that Shannon and Lachlan see your review as I'm sure they will be so glad to read what you have put. We hope you enjoy your new car and look forward to helping you again in the future. Happy Driving!
TI
Tarkan Isik
Avoch
1 year ago
Date of purchase: 01/11/2022
What Tarkan Isik said about Willow Leasing:
My order had to cancelled by dealership 3 times during covid and chip shortage. But they always come back to me with another option and the communication was like luxury service. So I always knew what
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Sophie Pepper
Willow Leasing
1 year ago
Hi Tarkan! Thank you for taking the time to write us such amazing feedback - I'll make sure to pass it onto Kelly-Anne and Lachlan so they can read it. I'm sure they will be so pleased by what you had to say about them. We always aim to give 100% to every single one of our customers and we're glad that you felt we gave you a luxury service - we hope you enjoy your new car and we look forward to helping you again in the future. Happy Driving!
MK
Marc Klus
1 year ago
Date of purchase: 08/12/2022
What Marc Klus said about Willow Leasing:
Helpful and attentive throughout the process. Delivered the car earlier than expected
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Sophie Pepper
Willow Leasing
1 year ago
Hi Marc! Thank you for taking the time to leave us some nice feedback! We aim to provide all our customers with a five-star exceptional service and we're glad you felt this way about your experience with us. We hope you enjoy your new car and we look forward to helping you again in the future. Happy Driving!
JB
James Barber
1 year ago
Date of purchase: 07/12/2022
Uploaded media
What James Barber said about Willow Leasing:
Great communication throughout the whole process, will definitely use them again for future cars! Thanks.
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Sophie Pepper
Willow Leasing
1 year ago
Hi James! Thank you for taking the time to leave us such kind feedback. We love hearing what our customers had to say about us! I'll make sure to pass your kind review onto the team who I'm sure will be so pleased to hear what you had to say. The new car looks great so we hope you enjoy it and we look forward to helping you again in the future! Happy Driving!
Trusted Customer
1 year ago
Date of purchase: 01/09/2022
Very personal and very helpful. Kelly-Anne was particularly helpful in terms of keeping me up to date with timelines and looking into last minute requests from myself. Will definitely be using Willow
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Sophie Pepper
Willow Leasing
1 year ago
Hi there! Thank you for taking the time to leave such a wonderful review for us! I'll make sure to pass your kind words on so that Kelly-Anne can read them - I'm sure both she and the whole team will be really pleased. We always aim to give a five star service and we're so glad that you felt this way about your experience with us. It's great to hear that you would use us again in the future so we look forward to speaking to you then! Enjoy your new car and happy driving!
About Willow Leasing
THE BEST WAY TO A NEW CAR Get the best price on the web with an effortless ordering process and great communication. We're here to help you get that brand new car completely hassle-free - no worries, no stress. PERSONAL AND DEDICATED CUSTOMER SERVICE Get a personal consultant who is there to guide through your leasing process. Dedicated. Helpful. With prompt updates and great communication, our team comes highly recommended. ALL MAKES & MODELS Looking for something specific? Come to us, we have access to all makes and models. Can't find something on our website, speak directly to our team of fantastic consultants who can source a price for you on whatever you want. We're just a phone call or email away. MEMBERS OF THE BVRLA We are a member of the BVRLA; meaning that we have to, like every member, abide by a Code of Conduct that is in place to make sure that you, the customer gets clear and precise information, fair terms and conditions, a complaint resolution service and a high standard of service. All BVRLA members undergo an annual audit that inspects us to make sure we maintain our compliance to BVRLA standards and Code of Conduct.
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Office 1, The Courtyard, Bawtry, Doncaster, South Yorkshire, DN10 6JG, United Kingdom
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About Willow Leasing
THE BEST WAY TO A NEW CAR Get the best price on the web with an effortless ordering process and great communication. We're here to help you get that brand new car completely hassle-free - no worries, no stress. PERSONAL AND DEDICATED CUSTOMER SERVICE Get a personal consultant who is there to guide through your leasing process. Dedicated. Helpful. With prompt updates and great communication, our team comes highly recommended. ALL MAKES & MODELS Looking for something specific? Come to us, we have access to all makes and models. Can't find something on our website, speak directly to our team of fantastic consultants who can source a price for you on whatever you want. We're just a phone call or email away. MEMBERS OF THE BVRLA We are a member of the BVRLA; meaning that we have to, like every member, abide by a Code of Conduct that is in place to make sure that you, the customer gets clear and precise information, fair terms and conditions, a complaint resolution service and a high standard of service. All BVRLA members undergo an annual audit that inspects us to make sure we maintain our compliance to BVRLA standards and Code of Conduct.