Thank you for sharing your feedback with us. We appreciate your honest evaluation of the property and your experience. It's understandable that the property's appeal can be heavily influenced by weather conditions, and we're glad that it offered great options for both sun and shade when the weather improved.
We apologize for any concerns you had upon arrival on a cold and overcast day. Weather conditions can indeed impact the initial impression of a property. However, we're glad that your initial concerns were alleviated as the weather improved.
Regarding the information provided by Wish Sicily, we apologize if it lacked detail about local amenities in the information pack provided before your arrival, we have always had a positive response from previous customers. We understand that accurate information about nearby shops, restaurants, and amenities is essential for planning and maximizing enjoyment during your stay. We appreciate your feedback, and we'll ensure that our future communications provide more specific details about the proximity and availability of local amenities.
It's wonderful to hear that you found Pozzillo to be an interesting village. Sitting on the quay and observing the activity can indeed be a delightful experience. We hope this added some positive moments to your overall stay.
Thank you for taking the time to share your feedback. We genuinely value your comments and will use them to improve our services. If there is anything else we can do to assist you or if you have any further comments, please do not hesitate to reach out to us. We're here to listen and help address any concerns you may have.
Once again, we appreciate your feedback and thank you for choosing Wish Sicily.
