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WoodBlocX Reviews | Customer Service Reviews for https://www.feefo.com/reviews/woodblocx | Feefo

IB

Iain Brown

Wellingborough

4 months ago

Date of purchase: 22/04/2024

What Iain Brown said about WoodBlocX:

The staff at WoodBlocX were very responsive and helpful. Keep it going.

Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.

Product reviews

I purchased the 1.65m Octaganal raised bed and am glad I did. This has made a great centre piece on our lawn. Delivery was prompt from Palletways and their service was excellent. Construction was st

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Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! We're delighted to hear you had such a positive experience. Your kind words mean a lot to us, and we're excited to continue providing you with excellent service in the future.

0

Trusted Customer

4 months ago

Date of purchase: 02/04/2024

Excellent service. Very helpful at the start with the sizing recommended. Good delivery service. No issues what so ever with the goods.

Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! We’re delighted to hear that you had a fantastic experience. Your positive feedback means a lot to us, and we can’t wait to serve you again in the future.

Product reviews

This week I set about making up a pond. First I had to lay the paving slabs as I decided that was the only way to get a flat surface. I wasn't sure whether I would be able to do this, being in my 70's

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Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! We’re delighted to hear that you had a fantastic experience. Your positive feedback means a lot to us, and we can’t wait to serve you again in the future.

0

Trusted Customer

4 months ago

Date of purchase: 15/04/2024

Planning / ordering and despatch was great - Third party transport caused a number of problems

Adie

WoodBlocX

4 months ago

thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Product reviews

The liner was adequate for the job and used on three planters . Unfortunately it was missing from the original order - the replacement was incorrectly addressed and took five days to arrive . The end

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Adie

WoodBlocX

4 months ago

thank you for your 4-star review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.

0

HG

Hilary Greenfield.

Shrewsbury.

4 months ago

Date of purchase: 29/03/2024

What Hilary Greenfield. said about WoodBlocX:

Dont have the right gear to leave a photo, although the delivery was a few days late from the original delivery date.GG

Adie

WoodBlocX

4 months ago

Hi Hilary, thank you for your positive review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Product reviews

The product itself is good , but the delivery procedure was very confusing .I had a number of calls to BLOCX about delivery when i noticed that the order was still in Scotland even with four tracking

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Adie

WoodBlocX

4 months ago

Thank you for taking the time to provide this 4-star feedback. We are sorry you had issues with delivery and will ensure this is feedback. If you choose WoodBlocX again, you can add paper copy of your instructions at the checkout. We hope this helps.

Adie

WoodBlocX

4 months ago

Hi Hilary, thank you for your positive review! We appreciate your kind words and are happy to hear you enjoyed your purchase. We hope you'll be back again soon! If there's anything our team can do to make your next visit even more enjoyable, please don't hesitate to let us know.

0

GS

Gary Stewart

North West

4 months ago

Date of purchase: 25/04/2024

What Gary Stewart said about WoodBlocX:

Service was good. Was able to talk to someone to arrange am delivery.

Product reviews

Good idea but there's a few issues. The precision in the drilling could be better. Some blocks are hard to fit because the hole centres are out. Some of blocks are warped and some are short. So the bl

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Adie

WoodBlocX

3 months ago

Thank you for letting us know you had issues and apologise for the inconvenience caused. Our admin team will contact you directly via email to resolve these issues with you.

0

Trusted Customer

4 months ago

Date of purchase: 21/04/2024

Excellent service and fast delivery

Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! We are delighted to hear that you had a great experience with us. Your kind words mean a lot, and we look forward to welcoming you back again soon. Thank you for your support!

Product reviews

0

Trusted Customer

4 months ago

Date of purchase: 27/04/2024

Product reviews

I have ordered a pond and planter before there was no problem fitting them together. These 2 were an absolute nightmare they took 2 days to put together and they were smaller, holes did not line up

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Adie

WoodBlocX

3 months ago

Thank you for your feedback, we are sorry to hear you experienced issues with the build. Our admin team will contact you directly via email to resolve these issues with you.

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RR

REV DR COLIN RYAN

Radstock

4 months ago

Date of purchase: 31/07/2023

What REV DR COLIN RYAN said about WoodBlocX:

Good quick reply’s & great help that listens to what I say That is why we used them again

Adie

WoodBlocX

4 months ago

Thank you for your amazing 5-star review! It is great to hear from you again. We appreciate the kind words and hope to see you again soon.

Product reviews

0

Trusted Customer

4 months ago

Date of purchase: 25/07/2023

I had good customer support, though slow, when we had a problem with the wood in the planters rotting during the warranty period. WoodBlocx kindly replaced the planters and provided good aftercare ser

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Adie

WoodBlocX

4 months ago

Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services. If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.

Product reviews

Good product and customer support was good

Adie

WoodBlocX

4 months ago

Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services. If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.

0

Trusted Customer

4 months ago

Date of purchase: 24/04/2024

Excellent service. I had contact them a few times as I was unclear what I wanted. A design was produced which I loved . Easy to put together

Adie

WoodBlocX

4 months ago

Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.

Product reviews

Excellent service. The beds were easy to put up. Everything I needed was there apart from a hammer . I've now planted up and am loving the design

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Adie

WoodBlocX

4 months ago

Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.

0

WoodBlocX Reviews

Raised Bed Liner (DPM) / 4 x 5 metresGood quality liner. 👍 Very strong and good thickness.More reviews of this product (54)View product website

Raised Beds / Design Your SizeI purchased the 1.65m Octaganal raised bed and am glad I did. This has made a great centre piece on our lawn. Delivery was prompt from Palletways and...More reviews of this product (1,354)View product website

Customer DesignThis week I set about making up a pond. First I had to lay the paving slabs as I decided that was the only way to get a flat surface. I wasn't sure wh...More reviews of this product (435)View product website

Raised Bed Liner (DPM) / 4 x 5 metresThe liner was adequate for the job and used on three planters . Unfortunately it was missing from the original order - the replacement was incorrectly...More reviews of this product (54)View product website

Raised Beds / Design Your SizeThe product itself is good , but the delivery procedure was very confusing .I had a number of calls to BLOCX about delivery when i noticed that the or...More reviews of this product (1,354)View product website

Raised Beds / Design Your SizeGood idea but there's a few issues. The precision in the drilling could be better. Some blocks are hard to fit because the hole centres are out. Some ...More reviews of this product (1,354)View product website

Raised Beds / Design Your SizeExcellent service easy to build and fun tooMore reviews of this product (1,354)View product website

Raised Bed Liner (DPM) / 4 x 5 metresEasy to installMore reviews of this product (54)View product website

Raised Beds / Design Your SizeI have ordered a pond and planter before there was no problem fitting them together. These 2 were an absolute nightmare they took 2 days to put toge...More reviews of this product (1,354)View product website

Customer DesignReally impressed that’s why we went back and bought a third time from them Delivery is good as wellMore reviews of this product (435)View product website

Customer DesignGood product and customer support was goodMore reviews of this product (435)View product website

Capping-19-S-R45°Excellent service. The beds were easy to put up. Everything I needed was there apart from a hammer . I've now planted up and am loving the design...More reviews of this product (1)View product website

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