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Woodpecker Flooring Reviews

https://woodpeckerflooring.co.uk

Timeless, elegant, unique. Nothing gives a space that warm, comfortable feeling quite like a beautiful wood floor.

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ratings over the past year

Woodpecker Flooring is no longer an active Feefo customer
Displaying all 410 reviews
Trusted Customer
4 years ago
Date of purchase: 19/07/2019
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Supply and delivery as promised, very pleased with service provided.
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Trusted Customer
4 years ago
Date of purchase: 29/06/2019
I ordered via Travis Perkins and the flooring arrived on the stated day. Installation went smoothly. I had 1 packet unopened after the installation and this was returned to yourselves via TP with no p
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Trusted Customer
4 years ago
Date of purchase: 20/09/2019
Instructions not great out expansions which I recommend 3mm
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Tim
Motcombe
4 years ago
Date of purchase: 02/05/2019
What Tim said about Woodpecker Flooring:
We ordered our flooring 6 weeks in advance and booked for it to be laid 5 days prior to delivery and installation of some heavy furniture, including a grand piano. 4 days prior to the proposed install
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James
4 years ago
Date of purchase: 12/08/2019
What James said about Woodpecker Flooring:
Flooring installed by a professional installer but after less than a month a fault appeared when a single board delaminated. I've had to wait a further month for someone from Woodpecker to even come a
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Bethan
Woodpecker Flooring
4 years ago
Hi James, thank you for your feedback. I am very sorry that you have experienced this issue with your new floor. We pride ourselves on delivering excellent customer service so it is disappointing that we were unable to meet our high standards on this occasion. We are sincerely sorry. However, I can see that you have since been in contact with the team to remedy the situation. Pete your area manager carried out a site visit and we have replaced your damaged boards. Sarah is awaiting your reply regarding your fitting queries so we hope to hear from you soon. Best wishes, Bethan.
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Trusted Customer
4 years ago
Date of purchase: 29/07/2019
Sainsbury's were very efficient and provided the service we needed. We are pleased with the flooring now in place.
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Alastair
Marlborough
4 years ago
Date of purchase: 02/08/2019
What Alastair said about Woodpecker Flooring:
High quality flooring, fitted quickly and professionally
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Bethan
Woodpecker Flooring
4 years ago
Hi Alastair, thank you for your feedback. Really glad that you love your floor and good to hear that your fitters were great too! Thank you, Bethan.
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Eileen
4 years ago
Date of purchase: 04/06/2019
What Eileen said about Woodpecker Flooring:
I bought Woodpecker floor and was happy with it. We compared it with the one we have and it's not as shiny and some of the planks are dark which I didn't like. This is why I didn't give it 5 stars.
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Trusted Customer
4 years ago
Date of purchase: 24/06/2019
Really excellent customer service. Queries handled with skill and patience, and dealt with quickly
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Trusted Customer
4 years ago
Date of purchase: 10/04/2019
The fitter got Woodpecker supplied adhesive on the face of the boards which I then had to clean off thoroughly and there was one area where the adhesive proved impossible to remove and this is visible
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Bethan
Woodpecker Flooring
4 years ago
Hello, thank you for the feedback. I am sorry that you didn't have the best experience with your fitter, and that you have been left with some damage to your boards. If you would like to send some photos in to hello@woodpeckerflooring.co.uk of the marks, we can take a look and recommend what is best to help? Thank you, Bethan.
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About Woodpecker Flooring
Timeless, elegant, unique. Nothing gives a space that warm, comfortable feeling quite like a beautiful wood floor. It's something that can remind you of time spent outdoors admiring a woodland scene, or a barefoot walk among the trees with their scent on the air and soft foliage under your feet. At Woodpecker, we love the sense of being close to nature that wood flooring brings to the home. When you feel one of our floors underfoot, it will take you back to a woodland setting, with the scents and sounds of the forest on the air and a warm, relaxing atmosphere surrounding you.
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02920 888223
Woodpecker House 29 Pant Glas Industrial Estate, Bedwas, Caerphilly, CF83 8DR, United Kingdom
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About Woodpecker Flooring
Timeless, elegant, unique. Nothing gives a space that warm, comfortable feeling quite like a beautiful wood floor. It's something that can remind you of time spent outdoors admiring a woodland scene, or a barefoot walk among the trees with their scent on the air and soft foliage under your feet. At Woodpecker, we love the sense of being close to nature that wood flooring brings to the home. When you feel one of our floors underfoot, it will take you back to a woodland setting, with the scents and sounds of the forest on the air and a warm, relaxing atmosphere surrounding you.