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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,488

268

97

36

80

1,969

ratings over the past year

Displaying all 10,780 reviews
Trusted Customer
1 year ago
Date of purchase: 07/09/2023
Recommended , distinctive patterned cashmere which looks & fits well & was delivered promptly.
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Trusted Customer
1 year ago
Date of purchase: 06/09/2023
I have been waiting to give them a chance to redeem them selves a little before I wrote this, but unfortunately hopeless customer service. When a delivery was very late they just weakly said they were
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MA
Mary
1 year ago
Date of purchase: 07/09/2023
What Mary said about Pure Collection:
Excellent service as always. Jumper arrived within 48 hours. Easy to use website.
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Trusted Customer
1 year ago
Date of purchase: 07/09/2023
Service was good. The jacket arrived quickly and I am pleased with it. I am a size 8 and I do feel that it is rather generous. Often a problem Generally the jacket seems well made and the fabric is e
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Trusted Customer
1 year ago
Date of purchase: 07/09/2023
Easy to navigate website, information given about delivery, arrived on time and nicely packaged in recyclable brown bag. Can’t fault the service.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Prompt return service. Easy to return.
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SJ
SJ
Bedfordshire
1 year ago
Date of purchase: 07/09/2023
What SJ said about Pure Collection:
Website very easy to navigate. Products easy to find. Reasonably fast delivery.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Would highly recommend. Excellent service, quality of item and delivery. Many thanks
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RO
Rosalind
1 year ago
Date of purchase: 06/09/2023
What Rosalind said about Pure Collection:
Always a prompt and correct delivery. Not returning on this occasion but returns are easy too. Great company to buy from
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Trusted Customer
1 year ago
Date of purchase: 30/08/2023
aM i REVIWING THE PRODUCT OR THE SEVICE?
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.