Merchant Logo

Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

4

3

2

1

60

0

0

0

0

60

ratings over the past year

Displaying all 861 reviews
MR
Mrs. Christine Ray
1 year ago
Date of purchase: 11/19/2021
What Mrs. Christine Ray said about Planet Rail:
Excellent service from Guy and his team who arranged my holiday of a lifetime aboard the Orient Express and stay in Venice thank you so much
0
Share
Trusted Customer
1 year ago
Date of purchase: 02/06/2023
Friendly service. Nothing was too much trouble and we felt that we were important, not just a number
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 11/10/2021
They are an excellently run small company who really look after their customers as individuals and not just a number. Their rail knowledge is second to none and I would never consider using anyone els
...
Read all
Product reviews

0
Share
MP
Mrs Pavesi
London
1 year ago
Date of purchase: 07/25/2022
What Mrs Pavesi said about Planet Rail:
Have used Planet Rail a few times now and would thoroughly recommend them. They will price a holiday up for you and make any adjustments or changes that you request and guide you along the way. Nothin
...
Read all
Product reviews

0
Share
MH
Mr. Hunter
1 year ago
Date of purchase: 05/10/2022
What Mr. Hunter said about Planet Rail:
Professional from start to finish. Every element of the holiday went exactly as planned. All the trains were booked with good timings and perfect connections. Hotels were amazing
Product reviews

0
Share
ML
Mr. Lynch
Liverpool
1 year ago
Date of purchase: 08/12/2022
What Mr. Lynch said about Planet Rail:
The service was excellent. Everything arranged was perfect from the travel arrangements to the hotel accommodation. I would definitely recommend Planet Rail
Product reviews

0
Share
MS
Mrs. Segeth
1 year ago
Date of purchase: 11/14/2022
What Mrs. Segeth said about Planet Rail:
Fantastic customer service. replied promptly to our questions. kept us informed all the way through. nothing was too much trouble. The whole experience ran like clock work and exceeded our expectation
...
Read all
Product reviews

0
Share
MC
Mr Graham Cocking
1 year ago
Date of purchase: 04/01/2022
What Mr Graham Cocking said about Planet Rail:
I had booked a complex 6 city railway tour, and they spotted part way through my trip that one of the trains was going to be cancelled due to the French national strike. They called me with alternativ
...
Read all
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 01/31/2020
We have used Planet Rail on several occasions in the past and have always found them to be excellent. We have just returned from a trip around France, visiting several French cities. Everyone from Pla
...
Read all
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 01/21/2021
A highly professional services from beginning to end
Product reviews

0
Share
About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
Read all
The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.