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Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

4

3

2

1

60

0

0

0

0

60

ratings over the past year

Displaying all 861 reviews
MD
Mr and Mrs Day
2 months ago
Date of purchase: 10/30/2023
What Mr and Mrs Day said about Planet Rail:
They are a fantastic company always there to speak to and so efficient.
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PG
Prof and Mrs Grief
Kent
2 months ago
Date of purchase: 08/07/2023
What Prof and Mrs Grief said about Planet Rail:
Excellent customer service from start to finish. We were contacted a few weeks before travelling and advised some changes would need to be made due to Swiss Engineering works. We were given several o
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MF
Mr and Mrs Fulton
2 months ago
Date of purchase: 02/14/2023
What Mr and Mrs Fulton said about Planet Rail:
The service as usual was excellent, always there when needed
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Trusted Customer
2 months ago
Date of purchase: 01/22/2024
Our Glacier Express & Scenic Switzerland itinerary was meticulously planned, customer service was personalised and the team had a wealth of personal knowledge about the destinations. They were quickly
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MH
Mr and Mrs Hill
2 months ago
Date of purchase: 08/02/2023
What Mr and Mrs Hill said about Planet Rail:
We have travelled with Planet Rail on 4 holidays. Each one has been fantastic. They book and organise excellent hotels, taxi transfers and of course rail reservations. They provided us with the paper
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Trusted Customer
3 months ago
Date of purchase: 09/21/2023
We found the booking process easy and everyone was really helpful when we had had any queries.
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Trusted Customer
3 months ago
Date of purchase: 05/09/2023
Well planned itinerary and a delightful choice of hotels at both ends, with travel details expertly executed.
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MB
Ms Batty
3 months ago
Date of purchase: 03/05/2024
What Ms Batty said about Planet Rail:
I had a telephone conversation with them on return and gave them feedback in terms of their excellent customer service and providing a good itinerary
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MC
Mr and Mrs Cole
3 months ago
Date of purchase: 01/11/2024
What Mr and Mrs Cole said about Planet Rail:
We gave Planet Rail our requirements which they filled admirably. The people were all friendly and helpful besides doing their roles efficently. The detailed instructions and advice were wonderful an
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Trusted Customer
3 months ago
Date of purchase: 02/20/2024
Very professional,good communication,smooth from start to finish booking our travel.
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
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The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.