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Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

4

3

2

1

60

0

0

0

0

60

ratings over the past year

Displaying all 861 reviews
Trusted Customer
8 years ago
Date of purchase: 08/16/2016
Planet Rail are responsive to your holiday requirements, their booking arrangements are efficient and timely information is provided re tickets etc
Product reviews

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Trusted Customer
8 years ago
Date of purchase: 01/14/2016
Everyone we spoke to at Planet Rail were very helpful and informative. Every little detail was well planned enabling us to relax and have a wonderful holiday.
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Trusted Customer
8 years ago
Date of purchase: 08/27/2015
Brilliant service with excellent communications throughout
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Trusted Customer
8 years ago
Date of purchase: 01/12/2016
Guy and all personnel we spoke to on the phone were extremely helpful and polite. They went out of their way to be assuring and they delivered everything they promised and on time. We are looking forw
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Trusted Customer
8 years ago
Date of purchase: 02/25/2016
Very efficient and helpful. Cant fault service at all . All tickets and information sent all correct.
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Trusted Customer
8 years ago
Date of purchase: 04/25/2016
excellent service and help, we were caught up in the French rail strike, the phone calls and text messages were of great assistance. Excellent stopover hotel at Lille. Really enjoyed our holiday.
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Trusted Customer
8 years ago
Date of purchase: 09/03/2015
Very helpful in finding us the hotels and rooms of our choice, a well organised holiday, excellent service throughout.
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Trusted Customer
8 years ago
Date of purchase: 05/26/2016
Everything has worked out excellently so far, but I'll know better of course once the actual holiday begins.
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Trusted Customer
8 years ago
Date of purchase: 11/05/2015
You provided us with exactly what we asked for. Instructions are very clear. Really excellent service.
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Trusted Customer
8 years ago
Date of purchase: 02/02/2016
Very efficient and knowledgeable. Incredibly flexible so you really can have a tailor-made trip. I've used Planet Rail for 5 years for various trips but to the Verona opera repeatedly. The hotels are
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Trusted Customer
8 years ago
Excellent
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
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The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.