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Mantra Collins Hotel

ratings

over the past year

Displaying all 4 reviews

Steven Usler

1 year ago

Date of purchase: 07/12/2023

Sandcastle Resort on the Beach

View product website

Location and views were excellent. Hotel appeared dated sands in need of restoration. TV in room did not work and no ice available in two locations.

Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Excellent

Hotel Location : Exceptional

Chuck

AAA Northeast

1 year ago

Hello Steven, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights regarding the location. Best, Chuck

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Joseph Heroux

1 year ago

Date of purchase: 05/04/2023

Sandcastle Resort on the Beach

View product website

Hotel on floors very strong smell Mariaunna , did not tell us where to go for the 9th floor , we had to go to 5th floor to elevator so frustrating road was partition Ed of at hotel no one outside to

...

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Hotel Staff : Substandard

Hotel Cleanliness : Poor

Hotel Location : Good

Chuck

AAA Northeast

1 year ago

Hi Joseph, Thank you for rating your stay. We are disappointed to hear about your experience. Please know your insights will help members as they make hotel decisions on AAA.com. Best, Chuck

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Trusted Customer

2 years ago

Date of purchase: 08/18/2022

Best Western Plus Sandcastle Beachfront Hotel

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Nice location, friendly staff.

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. Thank you for sharing your insights regarding the location and staff. Regards, Chuck

See full customer review

Roberta D

Massachusetts

2 years ago

Date of purchase: 06/13/2022

Best Western Plus Sandcastle Beachfront Hotel

View product website

Awful experience. This is a bad hotel in a bad area. It is run down, outdated and dirty. The continental breakfast was the worst I’ve ever seen, I wouldn’t eat it. Corridors smelled. There is no

...

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Your Room : Substandard

Hotel Staff : Substandard

Hotel Public Spaces : Substandard

Hotel Cleanliness : Poor

Hotel Location : Poor

Chuck Nardozza

AAA Northeast

2 years ago

Hello Roberta, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Thank you for sharing your insights regarding your experience to help other members like you make decisions about their hotel stays. Regards, Chuck at AAA Northeast

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About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States