It showed that I had $100 discount when I booked the hotel but when I got there they charged me full price for 2 nights. I had hoped that I’d pay $130 like AAA showed when I was booking. But otherwise
While the Hotel itself is very beautiful and elegant, our room had very dirty rugs, mold in the bathroom and we could barely see out the dirty windows. The furniture was scratched and dated, but the b
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Your Room : Poor
Hotel Staff : Exceptional
Hotel Public Spaces : Excellent
Hotel Cleanliness : Good
Hotel Location : Excellent
Chuck
AAA Northeast
1 day ago
Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Although you provided a mixed review, we are looking forward to hearing about your upcoming stay. Regards, Chuck
The staff was great. Breakfast in their dining room was very good. The location near tube and bus stops was very convenient for getting around the city, while Buckingham Palace and Westminster Abbey w
Didn't have any issues. Hotel staff very friendly and helpful. Restaurants and other public areas on hotel proper, clean. Over all very pleasant experience. Would definitely stay there again.
The Hotel room is good and species.But the bath room having some mark and not cleaned while check in .But after called front desk they cleaned immediately .Hotel staff are very friendly.
The whirlpool tub jets were disgusting black filled with mildew. Also, it was very difficult to step up into the tub since there were two steps up into the tub and then had to step down to the tub it
AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.
