trouble with room key card . trouble with tv. could have been a little cleaner. mini fridge needed cleaning. coffee at breakfast was watery and not good. tub drained very slowly when using shower. toi
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Your Room : Substandard
Hotel Staff : Good
Hotel Public Spaces : Good
Hotel Cleanliness : Substandard
Hotel Location : Good
Chuck
AAA Northeast
1 year ago
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
I’m only giving one star because of the great customer service from the front seat staff. My room had roaches and my mothers room had roaches and a mouse.
Your Room : Substandard
Hotel Staff : Exceptional
Hotel Public Spaces : Poor
Hotel Cleanliness : Poor
Hotel Location : Good
Chuck
AAA Northeast
1 year ago
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Regards, Chuck
Excellent! If you like luxury, good food, beautiful space view and service you will enjoy yourself here.
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Excellent
Chuck
AAA Northeast
1 year ago
Hello, As a member service organization, your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights regarding the service, food, and luxury feeling! Best, Chuck
1. room smelled of disinfectant.
2. no place to hang clothes
3 lighting could be improved
4. clerk wanted to give smoking room even though our reservation through AAA said nothing about smoking room.
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Your Room : Good
Hotel Staff : Good
Hotel Public Spaces : Poor
Hotel Cleanliness : Good
Hotel Location : Substandard
Chuck
AAA Northeast
1 year ago
Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.
