How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

Grand Hilton Head Inn Ascend Hotel Collection

Name: Grand Hilton Head Inn Ascend Hotel Collection
Rating: 4 (3 reviews)

ratings

over the past year

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

Displaying all 3 reviews

Trusted Customer

6 months ago

Date of purchase: 02/25/2024

The Queensbury Hotel

View product website

Retro Hotel. Staff was very nice.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

See full customer review

Trusted Customer

1 year ago

Date of purchase: 08/03/2023

The Queensbury Hotel

View product website

Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Good

Chuck

AAA Northeast

1 year ago

Hi, We are thrilled to see you had a 5-star stay! Best, Chuck

See full customer review

Julie Eliasson

2 years ago

Date of purchase: 05/23/2022

The Queensbury Hotel

View product website

My room was great! Decent size and amenities but this hotel is not handicap accessible from the rooms to the doors it was abhorrent. My parents had issues with their handicap accessible room and the s

...

Read all

Your Room : Good

Hotel Staff : Substandard

Hotel Public Spaces : Good

Hotel Cleanliness : Good

Hotel Location : Substandard

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck

See full customer review

Not received a review invite?

About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

Read all

AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States