The TV in our room didn’t work. They tried to convince us to do without TV for one night. (No way after traveling 6 hours to get there), finally after much inconvenience they switched our room down th
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Your Room : Poor
Hotel Staff : Substandard
Hotel Public Spaces : Good
Hotel Cleanliness : Good
Hotel Location : Excellent
Chuck
AAA Northeast
29 days ago
Hello Edith, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
Our stay was adequate enough but we were very disappointed that a hotel that is part of a very successful chain couldn't even provide a free shuttle to the airport!
The excuse we were given was that f
Power went out for 1.5 hours one evening (10:30-12 pm). Yes, that can’t be helped, but what could be helped was your hotel’s response or should I say lack thereof. No way to reach the front desk (be
...
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Your Room : Substandard
Hotel Staff : Poor
Hotel Public Spaces : Good
Hotel Cleanliness : Good
Hotel Location : Good
Chuck
AAA Northeast
1 month ago
Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. We are disappointed to hear about your stay. Please know your feedback will help others. I will reach out for more information. Regards, Chuck
Decent hotel. I have a sour taste in my mouth after my last night, rain water poured in from the ceiling onto my face, waking me up and soaking the bed. Horrible way to start my day.
Shower was advertised as hc walk-in was actually a tub. Tv was damaged and had to be replaced. Fridge was missing and had to be replaced. Breakfast was above average
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AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.