Toilet seat was nt stable. Could not control the air coditioning in the room which would be too cold and had to shut off because could not control thermostat. The breafast area was right in the area
We had a fantastic stay at the Fairmont Le Chateau Frontenac for our first visit to Quebec and would highly recommend this hotel. A historical property immecicably maintained and managed in the heart
I can’t believe what i saw. I don’t even want to post any pictures or video to not cause any damage to their business but please fix your hotel. My blanket had hair and coffe, carpet wasn’t clean for
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Your Room : Poor
Hotel Staff : Exceptional
Hotel Public Spaces : Good
Hotel Cleanliness : Poor
Hotel Location : Excellent
Chuck
AAA Northeast
1 month ago
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck
I would give it five stars, but the website said that the breakfast buffet was open until 1130 and they actually closed over an hour before that. So we were unable to get that breakfast buffet.
Had a wonderful stay. Staff was courteous, friendly and very helpful. Hotel location is great. Very clean rooms. Would definitely recommend to anyone visiting Quebec City!
Hotel lobby and breakfast area was clean. The hotels pool was un-useable, the water was foamy. The room itself was outdated, carpet dirty looking.
Great location, 5 mins to Hershey, easy drive. Break
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AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.